payment fault

sandrob · Post by **sandrob** » Mon Dec 30, 2002 6:26 am

did anybody bought something from cw in last few days? i want to buy transient designer but i have some payment fault every time?
my bank don't know where can be problem

i'm pretty sure that i'd doing everything ok.

visilia · Post by **visilia** » Mon Dec 30, 2002 6:58 am

I had no problems purchasing the Transient Designer a week ago. It's probably just a temporary glitch, but I hope for you it won't take too long.

cheers,
vincent

sandrob · Post by **sandrob** » Mon Dec 30, 2002 7:22 am

ahggrrhhh!
now i trying to buy masterverb too, but i have same stupid payment fault!!

Immanuel · Post by **Immanuel** » Mon Dec 30, 2002 7:56 am

Did you contact Creamware about your problem? They ought to be almost as eager to sell to you, as you are to buy from them.

sandrob · Post by **sandrob** » Mon Dec 30, 2002 8:21 am

i did, but "hooray-hooray-it's-a-holly-hollyday"

i'll wait till they come back to work.

Post by **hubird** » Mon Dec 30, 2002 9:17 am

Had no problem to buy SPL TD, just that I had to retry and choose another 'second' 4-digit number, the one on the backside of my card.

I hope you will get your stuff, at the reduced price, you should.
I was not alowed to buy the TD before the very start of the TD offer, coz the auto-selling computer can handle just one price per product at a time.
It would be rediculous if this would be the reason to refuse you the special price after 31 dec.

But I think CW will get to you

Anyway, my support, for what it's worth, is promised!
Keep us informed.

sandrob · Post by **sandrob** » Mon Dec 30, 2002 9:37 am

Post by **garyb** » Mon Dec 30, 2002 1:06 pm

computers suck...

paulrmartin · Post by **paulrmartin** » Mon Dec 30, 2002 2:12 pm

Can you buy from anywhere on the planet?
Sometimes american companies only sell to american addresses

sandrob · Post by **sandrob** » Mon Dec 30, 2002 2:17 pm

good idea!

i will buy new car and house to see, then i'll let you know

astroman · Post by **astroman** » Mon Dec 30, 2002 9:57 pm

Sandro, in case the number you used was the right one, there may be something in the chain: browser, java(script), proxy, router, connection to provider.
A friend in Germany had a lot of trouble with online banking systems. The programming of the 'secure' stuff seems to be rather tricky.
You might mail this shop:
http://www.musik-service.de/ProduX/Reco ... _II_EN.htm
They seem to be very responsiv and open to price suggestions (the pages aren't updated too often obviously).

good luck, Tom

sandrob · Post by **sandrob** » Thu Jan 02, 2003 8:18 am

i still waiting for a cw and telecash response. in the meantime i paid 10 dolars to "save tibet" sucessfully, but they didn't ask me for card validation number.
anyway, i think that i'm doing everything corect here.
card validation number is placed on the backside, on papper track on the right side, after card number. on the backside i don't have any other number, so is imposible to make mistake?!

Micha · Post by **Micha** » Thu Jan 02, 2003 8:31 am

Yes, correct.

Spirit · Post by **Spirit** » Thu Jan 02, 2003 9:33 am

Hi sandroB ! I think CW aid in their email that they're all on holidays until the 5th or 6th...

bassdude · Post by **bassdude** » Thu Jan 02, 2003 3:03 pm

Sandrob,

Once I tried to do a purchase on my home pc and it always failed. But the transaction worked ok when I tried it at work. Maybe your IE installation has got itself screwed up?

GaryB has got it right. But I'd say Windows sux!

sandrob · Post by **sandrob** » Thu Jan 02, 2003 3:15 pm

i tried from work today - suck!
i tried from home now with all low securities in ie - sux!

sandrob · Post by **sandrob** » Fri Jan 03, 2003 7:32 am

Post by **hubird** » Fri Jan 03, 2003 8:06 am

keep courage, they can't let you down.
I suggest we all bomb them with email if so!

sandrob · Post by **sandrob** » Sun Jan 05, 2003 11:50 am

thanks, hubird

i'm still trying, but can't buy. also still have no response from cw. ok, i understand, it's holliday.
anyway i will wait 'till the end of the week then i'll give yellow card to cw

btw: i learned about yellow and red cards from cw (on cw's forum)

Post by **hubird** » Sun Jan 05, 2003 7:56 pm

yes...he he