Asio Output returned to zero

[Alex K.]

Hello Again Everyone

i posted recently another topic about Asio Error using Logic 5 and Scope both; finally Garyb gently helped me to solve that in a brilliant way.

About this error (Asio Output returned to zero): i notice this kind of error few times, then to make it works again i must open my PC, extract the sonic core cards both and replace them; then it works again properly.

In past i had this kind of trouble every monday (!!! im not joking) whilst right now im having this error once a month roughly.

Does anyone knows the reason or some tricks to don't let me screw cards often into my Pc?

Thanks in advance

[garyb]

if you close scope before closing logic or open logic before scope, you may need to choose asioscope again in the audio options in logic. also, a crash from logic while scope is open will require a reboot before the asio driver is available again, but you shouldn't need to reinstall the card(s).....

[astroman]

...In past i had this kind of trouble every monday (!!! im not joking) whilst right now im having this error once a month roughly...

is your PC constantly connected to the internet ?
afaik the default automatic update of Windows is run on Sunday night - the PC may wake itself up, do whatever sh*t they consider appropriate and shut itself off, so you'd hardly notice anything... except the mess you report.

I have no idea if it's really that way because I never use this function, but there seems to be some evidence

cheers, Tom

[Alex K.]

Ok Garyb thanks a lot again i will try to do that when asio driver will be not avilable (now it works right)

To Astroman No i never used internet connecting pc where scope and pulsar2 are installed. My minimac is connected to internet cause in past i lost 3 hard disks using pc/internet
Minimac works smoothly on internet no virus no attacks etc... it's really safe

[Alex K.]

Hi mates again

Well, today im woke up and there is still the problems

I report today 2 screens of error:

- Asio hardware not availlable (-1000)
- Asio hardware returned zero outputs (-10016)

I tried to reboot the pc, launch sfp before and after logic and viceversa, tried to change asio settings in logic, shut up the pc; unfortunately nothing happen.

As well, i I tried to launch scope only too because i use the optical output to listen what im doing thru a cd recorder so doing i can check samplerate settings menu and it seems actually there is no hardware available.

It's really strange because i screwed the pc yesterday to solve that; cleaned up with pure alchool the scope/pulsar 2 connection, cleaned up dust from pci slots (like i do every time i got this problem though)

It's becoming a bit frustrating

i took a screenshot of my desktop whilst is happaning this error

[garyb]

is that a new card?
every once in a while they do fail. make sure the card is truly fully seated and that the i/o plate is also fullt seated.

otherwise the card can be repaired. email support and Ralf can issue an RA if needed, sorry......

[astroman]

referring to your screenshot:
whatever errormessage the program reports is completely meaningless
the only thing that matters is that there's no samplerate in the respective Scope dialog.
in that state the system is unable to do any 'reasonable' communication at all and error messages of the host program are rather arbitrary.

I've experienced the very same with a card that was just a tiny bit displaced (because the Adat connectors were a bit too thick for the slot space)
sometimes a misplaced PCI card is very difficult to detect
a slipping S/TDM cable can have similiar effects
and of course a real hardware failure as Gary mentions

for cleanup of the situation:
don't bother about the sequencer - you got to have that sample rate window constantly show a number, everything else comes after that.
Without stable clock no other software will be able to communicate with the card - it's really that simple
Listen to empty channels in the mixer (or feed it something if you prefer) - and watch the sample rate, as the dropouts can appear even in > 1 minute intervals

cheers, Tom

[garyb]

yes.

[Alex K.]

Hi Guys
Thanks for the posts.

Anyway i had the troble yesterday but not today....i tried to do a thing

Is there any trouble releated to t he main powerplug?
explain, i didnt switch off that main plug in my room yesterday night (That is able to control every others powerplugs) and it works nice today...

I bought used these 2 cards (scope srb 15 + pulsar 2 6)
The cards are fully seated in pci slots, about i/o plate i don't know i need to check it out properly if it is seated correctly; it could be a reason

About stdm cable i agree could be another reason, i missed writing on the previous posts that i tried to change any stdm slots ( i got 3 stdm slots avilable)to link both cards and it seems works nice

I will keep to do not switch off the masterpowerplug to monitor if it could be a valid reason though

I will let you know, i really hope to do not repair cards cause i will get surely frustration

[garyb]

well, frustration is on the road to success.....

you should use the s/tdm connectors closest to the outside rear of the computer first.

[Me$$iah]

Now thats a gem of info right there


tho now i gotta ask, is there a specific reason.

[garyb]

the manual sez so.
i would think it has to do with timings....

[Alex K.]

Hi again mates

well, i told you all in previous post if don't switch off the main powerplug it works properly and yes i confirm that.

I know it's sounds a biit weird and i really don't know what's the problem releated, anyway i know that: if i don't switch off the mainpowerplug it works really nice.

[arela]

We need to learn and respect our pc's. They got their own life.