To get allkey, soniccore doesn't reply

[kapenter]

I recently got a scond hand Pulsar 1.

To install the software, I requested allkey by email following address

info@soniccore.com.

I sent an email 3 times but didn't get any reply.

Since I read post on this board, it seems people get reply so far.

What happened to me?

[kapenter]

Since I called Sonic, I found my email account has a problem.

Thanks anyway, I got allkey file


[quote="stardust"]try rb [at] soniccore [dot] com

Maybe you just have been spam filtered ;)
try meaningful subject.[/quote]

[Bifop]

Idon't know what's going on at SonicCore, but it looks like Ralf is tied at work 24/24h.
I emailed him at 3 am requiring an allkeys file (just got given a 3 dsp board) on the 21st. I got my keys at 1 pm the same day !!!!

This is absolute first class and really fast service....

Ralf for President ! (instead of the one we just got here... )

[kylie]

Idon't know what's going on at SonicCore, but it looks like Ralf is tied at work 24/24h.

he isn't

and this makes it even more amazing...
I called him a few days ago (no, to be honest, HE called ME back!), and we had a nice talk about things including the amount of the current staff, and, man, I cannot believe they manage all that with these few people...
they even had time to fix my broken A16U between everything else. (well, I hope so, since it's not finally back here )

-greetings, markus-

[astroman]

..., and we had a nice talk about things including the amount of the current staff, and, man, I cannot believe they manage all that with these few people...

it's the quality of the team-members, not just the headcount

cheers, tom

[kylie]

..., and we had a nice talk about things including the amount of the current staff, and, man, I cannot believe they manage all that with these few people...

it's the quality of the team-members, not just the headcount

well, I would consider to change my rating from "unbelievable" to "extremely amazing", but I won't go any further...

-greetings, markus-