updating 2.5 to 3.1a on XP, need help!

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d7b
Posts: 8
Joined: Mon Nov 18, 2002 4:00 pm
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Post by d7b »

hi,

i am running Scope 2.5 on XP pro on a Luna II which is functional to this point. I downloaded the allkeys file and the 3.1a package, updated the drivers through device manager, yet everytime i try to run the 3.1a setup i receive an error message: board or driver not installed properly, cannot start creamware installer (error code 0004). I updated the 2.5 drivers with the Win 2k drivers, since i couldn't find any XP ones and thought that might be the problem but wasnt sure. Since XP is NT5.1, why should that make a difference though? There has been a lot of talk about Luna II customers having to pay for this upgrade, but creamware support e-mailed me these instructions that i have undertaken, and since the shop only sells the keys for the program, and the software is the same as what i have on my harddisk already, i dont think buying the keys would solve the problem either.

any suggestions?
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