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Posted: Thu Dec 20, 2001 1:02 am
by Round1
Hi,
I just got a Luna II Hammerfarm bundle today and the dealer gave me a copy of the v3.01 software to save me the hassle of the download.
Now then.....how do I get the activation key for the v3.01.......surely I don't have to pay for it!
Dave
Posted: Thu Dec 20, 2001 1:26 am
by at0m
All my activation keys are on y card, printed on a paper sticker.
You should also visit creamware and register your card. Check your registrations page and activation keys on the creamware site then.
Posted: Thu Dec 20, 2001 4:56 am
by Round1
I have registered my card. On "my page" (Creamware Website) I can see my registered hardware with the board s/n, manufacture date and purchase date. When I select "Activation Keys" I can see 1 entry for my Luna card with the hware s/n and the same activation key that is on the inside cover of my installation manual. That's all fine, that key lets me install v2.5 that came with the card.
Now I have the v3.01 software.......where do I get the key?!?!??
Posted: Thu Dec 20, 2001 5:45 am
by topbanana
I used the same key for 3.x as I did for 2.x and it worked for me (Pulsar II though)
TB
<font size=-1>[ This Message was edited by: topbanana on 2001-12-20 05:46 ]</font>
Posted: Thu Dec 20, 2001 5:52 am
by Round1
That didn't work for me (Luna), kept saying invalid key.
Posted: Thu Dec 20, 2001 6:11 am
by samplaire
Looks like you have to knock CW's door at:
support@creamware.com . Be kind, ask the questions as simpliest as you can and be patient, they should answer you asap.
<font size=-1>[ This Message was edited by: samplaire on 2001-12-20 06:12 ]</font>
Posted: Thu Dec 20, 2001 8:50 am
by subhuman
Actually only Creamware Germany can do anything about keys, so you'll get what you need a lot quicker if you email directly to the source:
support@creamware.de
Be sure to include date and place of purchase, and your Luna's SN (serial number) so they can get you your key. Be patient, it's taking about 3-4 days lately.
Posted: Thu Dec 20, 2001 7:02 pm
by samplaire
Oh yeah,
Subhuman is right, I wanted to post the e-mail address he mentioned but..., sorry
Posted: Thu Dec 20, 2001 9:59 pm
by Round1
Thanks for the help guys, I posted the relavant purchase/serial number info to both the US and German support addresses. Hopefully I'll get a reply (and more importantly the key) within a day or two!
Thanks again.....Dave.
P.S. Btw I'm really impressed with Luna even with v2.5, so far so good. I can finally use VSTi's in real time, nice low latency, and the routing options are sooooo cool!