Well i'll try to explain it the best i can 'couse my english is very bad.
Today i recived my account data from Creamware so I decided to buy a Prodyssey for Noah. The "generate file" option did not work so i followed the instruction and downloaded the file " Noah_Prodyssey_NoKeys.oxe" from the ftp server. I did authorize it with its "activation key". Later i did create an "oxe" folder on Noah's app folder and put the Prodyssey file there. I started Noah app and it installed the plugin properly. Then it said: "use synchronizer to update noah box". I went to synchronizer and Prodyssey plugin appear marked in yellow. I clicked on the icon folder right next to Prodyssey and finally click on "Synchronize". The process of upload seems to be right, but when i load Prodyssey device Noah says: "Load of device failed. Please check installation!" ... and obiously no sound at all.
The first time i did that process i was on a mac (powerbook with os 10.3.7). As i know that sometimes some things don't work right on mac i went with my Noah to a PC with Windows XP. I installed all and did the same thing with exactly the same result. So now i really don't know what else can I do.
I wrote both Creamware Spain and Germany. The first told me that they don't give technical support for Noah because they didn't sell a shit in Spain but unofficially told me "it could be something wrong with the plugin installation"... and i said: Oh, really?

I'm waiting for German division reply yet, but something told me that thay won't do a lot for me. So if anyone can help me here it will be nice.
I have paid barely 100€ for somenthing that do not work at all!
Thanks
<font size=-1>[ This Message was edited by: pop on 2006-07-12 11:36 ]</font>