PlanetZ forums - scopeusers.com

Back in buissiness again !

Again, i don't know exactly what i did..
While playing with dxdiag i suddenly got the message "problem getting extra sound info".
I went searching this error-message and read a solution that copied the direct sound source.mdl to the scope folder which i did.
With this i did not get rid of the error message but all of a sudden my waves are back !

scope loaded with my old project, 16 bit wave and asio sources.. AND the stuttering was gone ! but when i switched projects to my 24 bit version the stuttering effect is back ;-(


this all began by looking for a way to get rid of the stuttering sound when stopping or pausing an mp3 file in wmp. I turned off hardware acceleration in dxdiag and my wave sound was gone all of a sudden..
Now i have everything back to where i was before WITHOUT having to format or reinstall anything and i am NOT going to touch it anymore and live with the STUTTER....

thanx for your help, but please don't format or install because you don't need to..

cheers,

sniper

makes sense, but then when you change a setting and something stops working(in this case, i'd say it's dx not the wav module, but that's another matter...), you can always try setting things back the way they were, i guess...

I did actually, without success.. ;-}

I must say i have never been happier with the stutter...

if there any more hints they are welcome although..

well, i AM glad that it's working for you at all...

flakey behavior doesn't give me confidence that ALL of the 1000's and 100,000's of lines of code are intact. that's why i suggested a clean install. audio is very resources intensive and complicated for the os. if there are any flaws in your system they'll be demonstrated as you can see. i like to keep audio machines free of all but audio essential apps starting with a clean install, then a basic config/setup specific to the job of audio. this usually leads to a stable system, and that's why i suggested starting over. is this problem one specific to winamp? is there only a directsound driver available to winamp or can it deliver a wav out? i don't use winamp for anything although i don't see why it shouldn't work, windoze media player works fine 100% of the time here.

i suspect an audio properties dialog in winamp is the place where the trouble lies, but of course i can be wrong. in my experience, strangeness has a specific cause, no matter what they say, windoze is basically very stable. scope is probably more stable than windows, so if there's a strange problem, then it's a setting or a corrupted file or bad hardware.

eliminate hardware first. asio works, hardware i/o works, wav MUST work.

it is possible for harddrive data to become corrupt. it's rare, but certainly not ubheard of. installs often go awry. a clean install fixes this. i usually try just reinstalling apps over the old installs first. it may not be the os's files that are damaged maybe they're the apps files that have problems and maybe a shotgun method like that will fix the problem.

windows doesn't require THAT many settings to be manipulated in order to have fast, reliable operation, the most important thing is to disable all the cute visual tricks it does, but people get pretty tweak-happy anyway. you normally don't need to do anything about audio settings when the scope card is the only operating soundcard in the system from the first install of the os. as i suggested before, maybe directsound out and wav out are both options...

as i said, it maybe a directsound issue but media player works 100% with scope wav drivers. i think it may be a winamp bug.

look, i have no idea what the problem is, as i told you, i have NEVER had this problem on a dozen machines, but i don't use winamp, i don't use directsound and i'm not you. obviously, it's a real problem since others have it too and i'd like to help you, not because i truly hate typing(which i do), or have tons of time(which i don't), or care(which i really don't). i do it because it's the thing i'm doing these days, i like to help, so sarcasm won't help(cranky this morning...).

i'm only asking if winamp is strictly directsound and if you have the problem with other apps and giving my reasons to doubt that it's strictly a scope problem(it never happens with media player or quicktime here)......

Winamp has Directsound & Wav/MME output dll's. BOTH of them allow you to select the WAV drivers that Creamware provides (meaning even the directsound output DLL will use the Wav/MME drivers from Scope avoiding all issues with the Directsound container that Scope provides).

If your Wav modules seem to be disappearing & reappearing reinstalling scope (after backing up any presets you care about) is really your best option to start off. A direct install over the top *with a driver reinstall* should reinitialize all driver information in the registry and leave your Current devices and projects intact (it doesn't delete the scope dir, merely overwrites existing files).

The next step is either hand editing in the registry or reinstall of windows.

I think this has already been suggested several times in this thread, and much like Garyb I've never had issues like this either.