I want to inform the PlanetZ users about some server trouble here at creamware..
The facts :
Due to a technical problem, the "My Page" and Online Shop areas are currently unavailable. We are working on resolving these issues but we can not predict when exactly these areas will be back online. We apologize for inconveniences and ask you for your patience. Thank you.
"My Page" and online shop temporarily offline
- John Cooper
- Moderator
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Just received this information from Ralf @ CW support Germany:
- interloper
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..seems like they are back!
http://195.243.123.108/index.asp?shop20 ... .asp?LG=US
http://195.243.123.108/index.asp?shop20 ... .asp?LG=US
Same here (Texas). I also can get some pages, but can't register or get the software keys for the Power Pulser I bought
The errors it gives look like MySQL database errors, so I see no reason to read anything into this beyond a technical problem, as they posted. Data base problems can be very difficult, especially with a big one as this surely is.
The errors it gives look like MySQL database errors, so I see no reason to read anything into this beyond a technical problem, as they posted. Data base problems can be very difficult, especially with a big one as this surely is.
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- Creamware Founder
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Last weekend our offices were flooded with water from a thunderstorm - power down, network down, some computers died, amongst them the machine with the "my page" and shop frontend.
Just now we have launched a temporary online store which cover your needs until the old store is back again. Please see our home page.
The "My Page" area may take another week or two to be restored. We had a real "worst case" crash - lot of work to get it back up.
Cheers, Frank
Just now we have launched a temporary online store which cover your needs until the old store is back again. Please see our home page.
The "My Page" area may take another week or two to be restored. We had a real "worst case" crash - lot of work to get it back up.
Cheers, Frank
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...there is a new shop:
http://www.creamware.de/index.php?subme ... op&lang=de
http://www.creamware.de/index.php?subme ... op&lang=de
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