Scope 4 installation problem

King of Snake · Post by **King of Snake** » Thu Jul 08, 2004 2:25 pm

Due to a harddrive crash I had to reinstall windows and everything else on a backup harddrive (until I get a new one), but when I try to start the Scope 4 setup windows tells me:
installer.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

Anyone had this before? Any suggestions? I think I've done all the required basic updates and tweaks.

samplaire · Post by **samplaire** » Thu Jul 08, 2004 5:16 pm

Antivirus software?
Spyware watcher (I remember there was an issue with ad-aware or similar which found by mistake a spyware software in Pulsar modules)?
Did the installer work previously?

King of Snake · Post by **King of Snake** » Fri Jul 09, 2004 8:40 am

I reinstalled windows (again) and now the installer works but I can't import my keys!
"cannot open registry file"

GRRRRRR!!! I'm gonna try and install 3.1c instead.

King of Snake · Post by **King of Snake** » Fri Jul 09, 2004 9:03 am

ARGH! "cannot open registry file" with 3.1c also! What have I done to deserve this?

BingoTheClowno · Post by **BingoTheClowno** » Fri Jul 09, 2004 10:01 am

Look in your Application Event Log (if you have Win 2000/XP) and see if anything was logged.
Start Dr. Watson and see if it traps the bug, maybe you'll get more details. It's really hard to do anything without knowing where to look first.

King of Snake · Post by **King of Snake** » Fri Jul 09, 2004 11:55 am

suddenly it works again. Pretty strange. I'll see if I can figure out what caused it...

rrkradio · Post by **rrkradio** » Sun Jul 11, 2004 2:51 am

Hi,
i believe this is the workaround of the problem....i think is related to a bug in the installer.

Just create in advance the folder where you like to install the soft (ie "C:scope"). At this point you can launch setup, choose the folder you created and import keys from file.
It works.

regards

DigiSUN · Post by **DigiSUN** » Mon Aug 14, 2006 12:24 pm

Hey...

I just had the same problem "Cannot open registry" error when installing.
And this workaround by rrkradio really solved the problem

Thanks, rrkradio, King of Snake, and "Search" button!

H-Rave · Post by **H-Rave** » Mon Aug 14, 2006 12:57 pm

I don't Know if you noticed,but in the the creamware installation paths "c:scope" in the dos format is "c:/scope" in the creamware format.

<font size=-1>[ This Message was edited by: H-Rave on 2006-08-14 13:57 ]</font>

DigiSUN · Post by **DigiSUN** » Tue Aug 15, 2006 4:49 am

You're right, H-Rave

Post by **hubird** » Tue Aug 15, 2006 12:53 pm

heya...this is worth a post in the tipss&tricks forum!