Unregistering Plugins

Ashkenazy · Post by **Ashkenazy** » Sun May 09, 2004 5:40 am

I want to unregister some plugins form my creamware card to sell them. I've emailed creamware to do this, but I dan't get an answer.
Does anyone know if it's possible to unregister plugins from your card and then sell them?

astroman · Post by **astroman** » Sun May 09, 2004 7:02 am

it IS possible, but it's a true hazzle (to say at least)

I'd wait until the registration of Scope 4 has settled down a bit.
You will find plenty of hints if you do a search on that topic here, but to make it short:
as a seller YOUR registration for ALL remaining plugs is reset (otherwise you'd be able to continue to use copies of the sold devices on your disk).
You'll receive a special module to reprogram your card and until that's finished the card isn't usable as a 'licence' device.
It CAN be used as a DSP expansion, though.

I'm waiting myself on a 2nd hand plug and both the seller and me agreed to wait until service is up to it's regular

work again.

cheers, Tom

Ashkenazy · Post by **Ashkenazy** » Sun May 09, 2004 7:32 am

Thanks for the reply! I'll indeed wait until the Scope 4 registration has settled down. I hope I'll be able to do the unregistering of plugins then!

[ This Message was edited by: Ashkenazy on 2004-05-09 08:33 ]

kwild · Post by **kwild** » Mon May 10, 2004 2:14 pm

Bad news to all,mates...
From now u must pay to transfert plug-ins
Look at the new bullshit of the creamwhore's idiots in their fuckin shop (click on software/updates).
This is a mail from Frank :

transferring plug-in activations from one card to
another card has
become a service item we need to charge for.

Transferring such activations unfortunately is a
rather time-consuming
procedure on CreamWare's end. Therefore we ask you for your
understanding if we need to charge a fee that
covers our cost.

This is how it works - in our online shop you find two
items under
Software/Upgrades:

Service Item: one PlugIn Transfer EUR 35
Transferring the activation of one PlugIn from one card to
one other card requires you to purchase this service item.

Service Item: PlugIn Transfer from/to one Card
EUR 55
This servce item lets you transfer multiple
PlugIns activations
from one card to one other card.

Please note: in case you want to transfer keys from one card
to different target cards you need to purchase
multiple transfers.

Please stand by for a few days still, the service
items should be
available in the online shop later this week.

Kind regards,

This people is going crazy...
We have spend a lot of money (i have 4 boards and all the creamwhore's plugs) and we can't exchange a doubled plug for free?
This new creamware make me sad...

next to nothing · Post by **next to nothing** » Mon May 10, 2004 3:06 pm

This CANT be true!!!!

Ok, so it is a time consuming job...

Well, i hate to say this, but it will be just as time consuming if you charge for it. AND it is the WORST thing you can do to the community.

I am not sure about the legal aspects of this as well, regarding allready sold software. They can, of course, change the licence terms of NEW software, but changing terms of software that is allready sold is in a grey area i dont know too well.

Most other companies would deal with this problem as they deal with every other problems: They would make the re-registration process more efficient. This way, support would become more efficient as a whole. Im not a programmer, so i cant say anything about how CW could do this. As someone educated in logistic and quality management, i will give you one simple advice:

Define the problem (in this case, "registration process is too time consuming". Then ask "Why?". when you know the answer to that, ask "why?" again. do this a total of 5 times and i am sure you will find a better solution than to rip us off.

(and if u tell me i need to pay for a transfer i ordered close to two months ago and is still waiting for, i dont know what to believe)

siberiansun · Post by **siberiansun** » Mon May 10, 2004 3:44 pm

i find this highly disturbing as well!
i too am waiting for keys for a used plug.

will this new policy apply to us poor bastards who already waited a l o n g while??

if that gets thrown in my, or the sellers, face then... well i just won't believe it.

"you wanna buy my guitar? fine, but remember if you sell it, I want a piece of the action."

astroman · Post by **astroman** » Mon May 10, 2004 3:55 pm

Piddi, seriously - as I've written above I'm personally affected by this change, but their position is understandable.

Selling plugins via ebay has increased a lot and since all those bundles people sell more and more devices.

Re-registration is time consuming and even a potential risk for the source card.
The core eeprom gets erased and rebuilt and the software doing this must be individually encrypted for every single case to keep curious eyes away from studying the process

cheers, Tom

next to nothing · Post by **next to nothing** » Mon May 10, 2004 4:17 pm

and how does this justify 35 auro for one transfer, astro?

and i am still curious on the legal bit of changing software licence-terms post-sale.

[ This Message was edited by: piddi on 2004-05-10 17:18 ]

cream · Post by **cream** » Mon May 10, 2004 4:18 pm

If this is true i'm certainly not going to pay 55 euro extra for a transfer of a propack.They should pay me for their lack of support in the last months. It's ridiculous. They CAN handle the (hundreds of) 50% sales so why not this?

krizrox · Post by **krizrox** » Mon May 10, 2004 4:21 pm

Ehh boy. I can hear the gnashing of teeth and pulling of hair already.

I will say one thing because I've gone through this too...

Anything that will simplify and/or speed up the process is welcome - even if it means paying a modest stipend.

Jan Nolte · Post by **Jan Nolte** » Mon May 10, 2004 4:23 pm

Creamware also says, that everyone, who sells one of their cards via ebay has to buy a new creamware card or go to jail.
But that's okay! Right, Tom?

The activation-keys are copy-protections. If it's so complicated to re-register them, it is Creamware's problem, not ours.

marcuspocus · Post by **marcuspocus** » Mon May 10, 2004 5:09 pm

Horror, complete horror...

A nice automated web process could have solved this problem. And an open process like this would have encouraged people to buy more, since it's easy to sell too.

I can't understand this move, whatever the economic or time reason, something is wrong in this.

Come on guys, we're in 2004, not in the 80', web exist, and is usefull. Especialy for those thing that can be automated. You can build a e-shop, why can't you build a e-registration process? Need help? advices? Ideas?

For an "instant-re-registration-process-over-the-web", I would pay. But this?

I'm doubtfull about cwa near future, and even more doubtfull about immediate users plugins trading, selling, etc...

Does anybody know about another successfull compagny doing this kind of business? I want to know.

BingoTheClowno · Post by **BingoTheClowno** » Mon May 10, 2004 5:12 pm

Hold your horses everybody, this is not official yet! Don't panic, maybe these are just rumours.

marcuspocus · Post by **marcuspocus** » Mon May 10, 2004 5:15 pm

What about this :

http://shop.creamware.de/shop2000/de/Sh ... &CY=CWSoft

paulrmartin · Post by **paulrmartin** » Mon May 10, 2004 5:24 pm

I have a receipt for a payment made one month ago. I hope they do the right thing by me...

[ This Message was edited by: paulrmartin on 2004-05-10 18:25 ]

BingoTheClowno · Post by **BingoTheClowno** » Mon May 10, 2004 5:24 pm

So it's true! CW must have a solid reason to do this.

rodos1979 · Post by **rodos1979** » Mon May 10, 2004 5:29 pm

astroman · Post by **astroman** » Mon May 10, 2004 5:45 pm

On 2004-05-10 18:09, marcuspocus wrote:
...A nice automated web process could have solved this problem. ...

Does anybody know about another successfull compagny doing this kind of business? I want to know.

so you'd flash your bios over the web ?
thumbs up, you're really tough

the card is absolutely useless if the plugin is 'picked' from the main card - not even SFP will load again until the process is finished successfully.

and yes to your 2nd question:
Best Service, the XSample series - it's prohibited to resell as an original customer

cheers, Tom

rodos1979 · Post by **rodos1979** » Mon May 10, 2004 5:51 pm

I can sense the logic begind this... but again 35 and 55 euros is WAY TOO MUCH imho...

siberiansun · Post by **siberiansun** » Mon May 10, 2004 5:56 pm

makes me wonder, will key transfers be less time consuming and faster now that it's charged for?