How can I get an activation key to be transfered to new owne

zezappa · Post by **zezappa** » Wed Apr 14, 2004 9:24 pm

The reason I'm asking is because I've sold a plugin 30 days ago and since then I mailed CW to transfer that activation key to the new owner but till now I got nor an answer neither the key transfer done.

Does someone got similar problem, is this delay just usual or did I do something wrong?

If some can help me solving this I would thank a lot because now I'm not sure about what to do.

next to nothing · Post by **next to nothing** » Thu Apr 15, 2004 5:32 am

i have experienced both sides of this. I transferred a plugin to antoher user, that went along flawless. But i am now on the second MONTH of waiting for a plugin that was supposed to be transferred to me. guess its busy at CWA houses.

siberiansun · Post by **siberiansun** » Thu Apr 15, 2004 6:45 am

i think the best thing in this case is to make a careful, polite phonecall to CWA.

as mentioned, i bet they got their hands full with their new registration system etc but a friendly phonecall can't be bad.

virtualstudio · Post by **virtualstudio** » Thu Apr 15, 2004 7:18 am

Hi
I've the same problem here.
try to call them, but I get answer machine or with the hotline I can't get trough at all!

quess we have to wait.

me also ordered Flexor at my dealer 2 weeks ago and still isn't there. (normal 1 week)

zezappa · Post by **zezappa** » Thu Apr 15, 2004 7:51 am

Thank you all people for your help.