XP and 3.1 installation (has Creamware responded?)

An area for people to discuss Scope related problems, issues, etc.

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RichElam
Posts: 34
Joined: Sun Jan 27, 2002 4:00 pm

Post by RichElam »

I'm one of the folks who can't install the new software on my XP machine. I click the setup icon and nothing happens. I can see the inatallation software "running" in the task manager, but it never goes anywhere.

I tried installing that software from Adaptec, and every other bit if advice I've come across on the message boards, short of reinstalling everything from scratch.

Being an XP user, I've never been able to use my XTC card, it's been collecting dust for about five months now.

I've emailed Creamware's tech support, but haven't gotten any reply.

Has there been any official word from Creamware?
kiminet
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Post by kiminet »

I couldn´t install sfp on XP neither ,I can´t go "next" when I have to insert my keyno..I´ll wait some time because my 3.01b work very well.
Creamware please do something.

Kim
Satosh
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Joined: Sat Mar 23, 2002 4:00 pm
Location: Bergen, Norway

Post by Satosh »

Have you tried to run setup as with setup/bin/installer.exe instead of the root setup.exe?
djody
Posts: 108
Joined: Wed Apr 18, 2001 4:00 pm

Post by djody »

Satosh YOUR THE MAN.... :smile: :smile: :smile:

setup/bin/installer.exe is the way to go.

( I guess i should have RTFM. hehe )

laterz
kiminet
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Post by kiminet »

I gave 3.1 installation another try on XP ,still no result.I think I followed all the advices I found including new aspi drivers.What the hell is wrong?

Kim
provolone
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Post by provolone »

i think the only solution is to reinstall XP. obviously a new copy. i never had this prob and i use two twins xp with 3.1a, for safe my work if one OS die.
but one friend has this prob.
spend time to reinstall it.
bye

:smile:
subhuman
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Location: Galaxy Inside

Post by subhuman »

kiminet - did you try 3.1a? In the readme file, the first item they mention is XP install fixes, or something like this... I never had any problems installing 3.1 or 3.1a but try these tips (directly from Ingo/Creamware)
1. Do not install over the network. Install from a local drive.
2. Extract the .ZIP file with "full paths and folders." (or similiar words)
3. Double check that all files in this install directory only have the attributes "+A." Select the entire directory, right click, and uncheck any other attributes.
4. Install the latest ASPI drivers.
5. Run the installer (have your allkeys handy), it should work... (alternatively try the installer.exe instead of setup.exe in the root)



<font size=-1>[ This Message was edited by: subhuman on 2002-05-31 14:05 ]</font>
darolek
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Location: Poland

Post by darolek »

On 2002-05-31 10:06, subhuman wrote:
3. Double check that all files in this install directory only have the attributes "+A." Select the entire directory, right click, and uncheck any other attributes.
Hey Sub !
Do you mean "+A." as "Archive" attribute ?
After unzipping an original SFP archive the files have "Read only" attr. !?!
subhuman
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Post by subhuman »

<i>Hey Sub !
Do you mean "+A." as "Archive" attribute ?
After unzipping an original SFP archive the files have "Read only" attr. !?!</i>

Not sure.. maybe the files get +R (readonly) when they are burned to a CDR or something. It's worked for at least one person and it only takes 5 seconds to change, so I included it in there.
darolek
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Post by darolek »

On 2002-05-31 14:04, subhuman wrote:
[...] and it only takes 5 seconds to change[...]
... even 3 seconds :wink:
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braincell
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Location: Washington DC

Post by braincell »

I just installed windows XP and SFP 3.1A everything is working and seems to have better performance than windows 98.
DaIceman
Posts: 1
Joined: Sat Dec 28, 2002 4:00 pm

Post by DaIceman »

For all of those poor people who are still banging their heads against their keyboards due to this lame install 31/31a problem:
If you haven't already fetched it, get the latest SFP update to 31c. Unzip the file (with subdirs ofcourse) and copy *only the dlls* from the setupbin dir to your SFP31a setupbin dir (overwrite the old ones). Copy also the installer.exe. Now try to execute the installer and sit back.
Good luck (tut tut Creamware).
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kensuguro
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Post by kensuguro »

I've also had the exact same problem. The workaround, is to install 3.1a drivers only, and then install 3.1c. The thing is, the 3.1c installation only works the first time you try it. (install drivers->reboot->rest of the install) Once you quit, or let the installation process stop for some reason, you'll have to start all over again. (install 3.1a drivers) Just remember, 3.1c update has to finish in one go. You cannot close the window.

<font size=-1>[ This Message was edited by: kensuguro on 2002-12-29 18:54 ]</font>
King of Snake
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Post by King of Snake »

I had this same problem again, after updating my system. Had to install SFP again, 3.1a then 3.1c and the installer wouldn't go to "next" after importing the keys.
Luckily I found this thread and Kensuguro's tip did the the trick for me. :smile:
The 3.1c update works the first time, but not if you interrupt or abort it and then try again!
_________________


<font size=-1>[ This Message was edited by: King of Snake on 2003-07-05 10:38 ]</font>
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garyb
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Post by garyb »

if you only have the new 3.1c disk then install the drivers from that disk first.drivers then sequencer THEN sfp.works everytime for me.
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