Windows 8 issue. SOLVED thanks to garyb

[dante]

Get hardware not found, DSP errors on Scope 5.1 XITE startup in Windows 8 Pro 64 (running on my ASUS P5KE w 8 Gig Ram).

Things I've tried :

1) Run as Admin (both Scope Setup and Scope itself)
2) Turned of Driver Signing to allow Scope setup (which worked)
3) Turned of UAC
4) Dual booted to XP/32 to test that Scope XITE is still working .

I'm not under any pressure to have this fixed other than to access 8 gig RAM for Kontakt, Reason 7 etc, but would still like a few tips. I haven't touched BIOS yet, but since the Scope works under XP/32, I'm a bit reticent to touch it. Unless others think otherwise or there's no other explanations/tips.

[garyb]

the first thing to try is a new hdmi cable.
actually, the first thing to try is to reseat the hdmi cable.
no, the first thing to check is that there is proper power reaching the XITE and that the LED was really lit before booting the computer. this seems too simple, but...

when the Scope software starts, it runs diagnostics. in this case, the software was unable to communicate with the XITE at all(hardware not found). the chances that the XITE is really 100% doa are slimmere than slim. it's most likely a power supply issue or related to the hdmi cable.

[jksuperstar]

In Win8, have you checked the device manager by connection, to see that the PCIe card is recognized?

It should also have an IRQ associated.

At least then you get the OS's view of the situation.

[dante]

Garyb, don't seem like a H/W connection as it works under XP. But Ill check it anyway just to make sure.

jksuperstar, great idea Ill check that out in Win8. I can make the same check on my PCI cards IRQs as well.

This is the beauty of the dual boot scenario, I can upgrade at leisure and still make music in the meantime

[dante]

Heres the scenario with the IRQ's - look almost identical in XP and Win8 - also no obvious problems in the XITE-1D properties box.

win-xp-vs-win8

xp-vs-win8-setup.jpg (310.48 KiB) Viewed 1667 times

xited1d-properties-w8

xite1d-properties.jpg (45.82 KiB) Viewed 1667 times

Anything else I can try ?

[garyb]

yeah, disable the usb controller on irq 19 for starters.

that irq assignment isn't that good for the Scope cards, but there's nothing you can do about it. it's a combination of motherboard design and windows assignments. the video controller with the Scope card is bad, too. unless there's another PCI slot, you can't do much about it since you can't disable it.

the usb controller on 16 should be disabled, too. and 18 is all usb controllers. they must die.

usb is a big blabbermouth always gabbing about, "is some thing connected?...is some thing connected?...is some thing connected?..." and "igot something! i got something! i got something...." the Scope card cannot wait when it's turn arrives to speak to the cpu, because an audio stream is a realtime thing. the usb controller is a big c+++ block.

get another computer. run two.

BUT!

this is madness.
is windows truly shuting down when you turn it off, or is it some hybrid sleep state?

the problem is not Scope or the hardware, or whether it works in windows 8, but it's probably some kind of fastbooting, powersaving setting in windows(like the power button goes to sleep or hibernate) so that the XITE is not rerecognized when you reboot. it's as though yoiu shut down Scope and powered off the XITE, then restarted the XITE and then tried to restart Scope. you would get the same error. just a guess...

[dante]

Powering down between reboots, both PC and XITE - then XITE on first before PC. Further things tried :

1) Turned of 3 or 4 USB thangs like you said - but if I turned any more off I started to loose devices. Anyway got rid of the one sharing XITE on 19.

2) Tried original install CD I got with XITE - just in case downloaded installer was dodgy. Including tried setup path to c:SCOPE XITE rather than in program files.

3) Power options - nothing there, it waits 30 mins till putting PC to hibernate.

4) Ran old 32 bit version from the XP partition - different error message sequence, but still no contact with the board.

Ill try BIOS tweaks next from our guides.

[garyb]

irqs have nothing to do with the contact between the hardware and the software. neither do bios tweaks.

if the pc hibernates, you will get an error message. your pc should NEVER hibernate. i still suspect a power setting, UNTIL you tell me that the XP partiotion has stopped working. post a screenshot of your error messages. if the software is not connecting to the XITE, it's probably a hardware issue with the cable being most likely. if it's only windows 8 that has a problem and your computer is allowed to hibernate, then that is the problem.

hibernation is not a shutdown. windows 8 doesn't like to fully shut down. you have to specifiy a full shutdown. you also have to specify to the software that you do NOT want the XITE's slot powered down, if the XITE is idle for any amount of time. power settings are crucial in these newest computers.

[dante]

Here are the error messages in sequence :

Error 1

error-1.jpg (26.06 KiB) Viewed 1625 times

Makes no difference here if I choose 'Yes' or 'No'

Error 2

error-2.jpg (14.73 KiB) Viewed 1625 times

Error 3

error-3.jpg (20.75 KiB) Viewed 1625 times

[dante]

Error 4

error-4.jpg (15.25 KiB) Viewed 1625 times

Error 5

error-5.jpg (21.02 KiB) Viewed 1625 times

Error 6

error-6.jpg (15.87 KiB) Viewed 1625 times

I agree its like a power issue. For example, if I turn XITE off / on whilst windows is running I would get the last error message 6 straight up - and this is what happens if I try to run the old XITE-1D 32 bit from the XP partition compatibility mode ( in Windows 8 ).

The only difference is I get the Error 6 message straight up, without the other first five.

But just starting XITE normally (powered on before the PC as per normal) in Win8 I get all 6 messages in above sequence.

[garyb]

did you install the additional files needed for the XITE-1D?

they should be on the cd that has the keyfile, but they're also on the server under hotfix for the XITE-1D:
ftp://sonic-core.net/software/scope_5.1_x32/

[dante]

DOH ! DOH ! DOH !

You've done it again garyb. Problem fixed.

I also didn't read my own guide where you gave the cset.ini hack, so I did that as well :

http://www.hitfoundry.com/issue_09/xit_mast.htm

But i need to add that hotfix link to the article, and now say it works for Windoze 8

I was so focused on this being a Windows 8 difference, I forgot about the XITE-1D being different - from normal XITE-1.

NOW I CAN RUN WINDOWS 8 x64 AND HAVE 8 GIG RAM AND CAN RUN LATEST NATIVE CRAP** AND SCOPE TOGETHER

Probably my whole system will run better having turned some crap off as well.

THANKS GARYB


** theoretically....

[garyb]

great. i knew what the problem was once i saw the screenshots.

[hubird]

respect, and congrats