ASIO problem

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Gockel
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ASIO problem

Post by Gockel »

Hey there!

hope someone here can help me, i really don't know what to do...
i use the pulsar II (scope project?), together with good old logic 5.5.1, and until now i didn't face any problems.
but now it started that whenever i open logic i get the error message:

"ASIO: Hardware not available (-1000)"

and of course logic doesn't seem to communicate with my soundcard at all (no signal, can't open the "control panel" in xtc mode).
whenever i close a song i get another error message

"Damaged Song! (clearrec odd pseq)"

i'm not sure if the second message has anything to do with the problem, i always got a (slightly different) error message about "damaged song" when closing a song (and i read somewhere that it's completely harmless). but i have no idea why logic can't communicate with my pulsar II...

reinstalling sfp actually seemed to help, everything worked... ONCE! but the next time i opened logic the same error occurred again! no idea why, as far as i know i didn't change anything.
i searched the forum quite a bit, but i didn't find anything matching my problem...

please help, anyone!! Thanks a lot!!
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garyb
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Re: ASIO problem

Post by garyb »

any other new programs installed lately?

perhaps a reinstall of logic(over the top of the old install) would fix possibly corrupted files and make things work.

do other programs find the asio driver?
Gockel
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Re: ASIO problem

Post by Gockel »

oh... well, first thanks a lot for replying!


i'm almost sure i didn't install anything after reinstalling scope. except for logic, but this was after the error started occurring again, so it can't be the reason...

but i just checked with an asio signal generator: "can't find interface with an ASIO driver"... arg!

no idea what could be wrong...i guess the soundcard itself can't be out of order as it worked once after reinstalling scope.

any ideas?
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garyb
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Re: ASIO problem

Post by garyb »

reinstall the driver.

naturally, this problem is happening with either:
1. Scope open and a MATCHING PAIR of asio modules in the routing window or
2. Scope closed and xtc mode enabled in the general settings
right?(i know it's an obvious question, but....)
Gockel
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Re: ASIO problem

Post by Gockel »

Thanks for your reply, and sorry for not replying for such a long time, but i had to work quite a lot, and my problem got much worse, so i didn't really know what to write...

after checking about the matching pairs of asio modules (actually it also happened when i only had one asio source OR one asio dest module open or with one asio source 1 and one asio dest 2... it happened in every combination i checked)
i deinstalled sfp once more, and after reinstalling i got different errors:

several "cannot load library script.dll" messages, combined with:
-"class 'App@SimpleApp' file"
-"class 'App@NewProjectConfig' file"
- "class 'Button (/Button 2)' File"
- class 'Surface@ModalSurface' File"
- etc...

and after that two errors are repeated:
"cannot load dll 'c:/scope4.0/app/bin/pepbase/pepbasic' (not enough storage is available to process this command)"
and "cannot find dll or script; class 'PepDisplayObject' File"

[it's scope 4.0 because i was annoyed with the "incomplete" installation of scope 4.5 (lots of instruments missing for xtc mode... didn't feel like copying them myself again. but it turned out that the same happens with 4.0]

my only posiiblity then is to end the logic process...

ah, and by the way, it was exactly the same as last time: after reinstalling scope everything seemed to work. but only until restarting the pc. after that i got the error messages...

i know that somebody already addressed this problem, but that thread simply died without a solution being found... i hope that anyway someone can help me...

thanks a lot!!
Gockel
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Re: ASIO problem

Post by Gockel »

oh, and actually i start worrying a bit, that maybe really the soundcard is out of order...
additionally to these problems my speakers started hissing (? i mean constant low noise)...
and when they're connected it's much more, and moreover it reacts to everything (cracks when i start/quit sfp, or when the pc is loading, etc...).
when i disconnect the soundcard from the speakers the noise gets much less (though there's still more noise than there used to be in the beginning :| ) so i guess the soundcard is really transmitting all these noises and cracking.

separating the cables from all other electrical stuff didn't help either...
i'm really lost, and annoyed...

hope anyone can help me a bit, i'd even appreciate to know for sure that my soundcard is out of order... though i couldn't afford a new one at the moment :(

thanks!
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garyb
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Re: ASIO problem

Post by garyb »

well, the installer always works best when installed from the desktop, NOT a cd.

your system appears to be buggered up elsewhere. are you near the limits of your c drive's capacity? your program drive is named "c:" correct?

i have done literally hundreds of installs and it always works. if the computer and the download are clean, there should be no problem. as to the asio pair, i use the asio2 24bit source with the asio2 dest. there are other pairs that work just fine.

as to the card being broken, i highly doubt it, going by your description. let's start again. unistall Scope and turn off the computer, remove the card, restart the computer. turn off the computer. clean the card's gold contacts with either 99% or better alchohol or deoxit or stabilant or another quality contact cleaner and reinstall the card. turn on the computer and reinstall Scope(unzip the install folder to the desktop and install from there using setup.exe). you can run the sequencer's installer again if you like(over the top), but it's not necessary. it should work.
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astroman
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Re: ASIO problem

Post by astroman »

the card will sound broken, if any part of the system isn't properly installed or can't be loaded for some other reason.
It's one of the few cases where you should not believe your ears (in the first place). ;)

cheers, Tom
Gockel
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Re: ASIO problem

Post by Gockel »

ah, that's relieving! thanks, both of you!!
i'll try the procedure you told me as soon as possible, and i'll let you know about the result.
oh, but by the way, i realized that it plays back perfectly well when i use the adat output...

anyway, i'll try all this and hope that afterwards i'll be happier :)
thx, guys!
Gockel
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Re: ASIO problem

Post by Gockel »

one more stupid question before i start...
i just bought the alcohol, but i guess it may be crap:
it's supposed to be for fire, and though it says 100% i'm a bit doubtful... i mean, isn't it a bit difficult to produce alcohol of 100% purity? would they really do this if it was only for fire??? (and sell 1000ml for 3,50€?)and i just realized that on the backside it says highly pure biological alcohol (100%)... sounds a bit like it's only 100% biological...

probably i'm just paranoid, but i'd prefer to be sure before inflicting more pain to my poor pulsar II :) and as i'm the least trustworthy person ever concerning chemistry etc. i thought i'd ask...
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garyb
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Re: ASIO problem

Post by garyb »

hmmm, don't know about the alcky-it sounds like it's good....

you should be able to get the alcohol at a regular pharmacy, but if it's for an alcohol lamp/burner for scientific use, it may be just perfect...
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astroman
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Re: ASIO problem

Post by astroman »

it may not be optimal (in a technical sense) but won't harm imho.
Not sure where you're from, but in Germany they'd add some stuff to make the alc non-drinkable.
Otherwise it would be just 1 Euro for a bottle of liquor :D
There may be some oily rests that you have to wipe away with paper tissue or so.
It's more about the oxide and the mechanical displacement will make a slightly different connection when the card is re-inserted.
The memory chips and temperture inside the case are also woth checking... while you're at it...

cheers, Tom
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