ProTone in Scope 5 won't load

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King of Snake
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ProTone in Scope 5 won't load

Post by King of Snake »

Has anyone managed to get ProTone working in v5?
I found the new v5 proTone.dev file on the SC ftp server, so I copied that into my devices folder. When I try to load it, it gives me the registration window as it should, I load my keyfile and it says "import succeed" but then nothing happens :-?
Is there anything I'm missing here?
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Mr Arkadin
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Re: ProTone in Scope 5 won't load

Post by Mr Arkadin »

Works fine here - i didn't do anything special so can't be of much help, but it does work.
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Tau
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Re: ProTone in Scope 5 won't load

Post by Tau »

Same thing happens to me - but after I import the keyfile, and get the import succeed message, Scope crashes.

Already contacted S|C on this.

T
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krizrox
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Re: ProTone in Scope 5 won't load

Post by krizrox »

I wasn't able to get it working either so I sent Sonic Core an email asking for help. This was the response that came back:

Yes, OXE not working anymore, you have to install manually until we
have our new installers ready.


The keyfile.v5 is for your Scope 5.0 installation.

-- Important for Scope 5.0 installation !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1. Backup your old Scope installation in a zip.
2. Uninstall the old Scope Software and drivers
3. Install the v5.0
4. Import the keyfile.5 when starting Scope 5 first time

For proTone (attached) you may need an additional key.
Please load the device and send me the request string.
After this end Scope via task manager.


So my interpretation of this is that you need to request an additional key from them. I haven't done this yet so I don't know for sure what's going on. Good luck.
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Mr Arkadin
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Re: ProTone in Scope 5 won't load

Post by Mr Arkadin »

krizrox wrote:
So my interpretation of this is that you need to request an additional key from them.
i think you're right. i emailed Ralf D a number of times a while ago after the first 5.0RC came out and it's possible he sent me a key - he certainly sent me proTone as it wasn't on the ftp at the time.
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erminardi
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Re: ProTone in Scope 5 won't load

Post by erminardi »

same problem here today :(
when I try to load ProTone is says "import succeed" then "cannot load... bla bla..."
4PC + Scope 5.0 + no more Xite + 2xScope Pro + 6xPulsarII + 2xLunaII + SDK + a lot of devices (Flexor III & Solaris 4.1 etc.) + Plugiator.
King of Snake
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Re: ProTone in Scope 5 won't load

Post by King of Snake »

well I emailed SC about it and asked about a possible new key. Will wait and see what they reply...
King of Snake
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Re: ProTone in Scope 5 won't load

Post by King of Snake »

ok they emailed me a new key and now it loads! \o/

Thanks SC!
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