HELP! PulsarII and Pulsar1 dead?!?!?!

[erminardi]

Hi to all,
yesterday of my 3 DSP cards starts to create serious problems:
- first times the 2 cards becomes unrecognizable from system
Then:
- random fail to start bios at boot up (in one PC)
- blue screen and windows XP boot sector definitive corruption (in another PC, as a try)

Any similar experience?
Any solution or definitive test?
It seems that both dead...

The third works only alone, with the others 2 don't works.

Thanks in advance.

Yes I have several cards and PCs with Scope or Xite, but this PC was our mastering DAW in control room...

[erminardi]

Does S|C offer some repair service?
If yes how much cost?!
Any experience here?

[Fluxpod]

I had to send my 14 dsp card in for repair(needed new serial number burned in) and it was 110€.You should try the cards in a different pc and first look on them and check if the i-o plate is loose or any components that look broke.S-c will repair them i guess.Wont be cheap tho.....

Here is an example how a bad card may looks. 14 dsp card from a mate,it still works but not very stable.

[johndunn]

The above is why you should put a fan on those 15-DSP cards, probably the smaller ones could use it as well. If your box doesn't have it already, it's a simple matter to cut a hole in the case lid, then mount a slim & quiet fan. You don't need to move a lot of air, but the cards really do need *some* extra air flow if you want to keep them forever.

[Fluxpod]

Overheating wasnt the cause in the above pic.I would guess on shortage or component failure.The "splat" on the part took a few amps for sure. Works as a 13 dsp card tho.....

[johndunn]

Most component failures that are not due to shorts, surges or physical trauma or can be traced back to overheating in one form or another. Keep your Scope cards cool.

[erminardi]

...You should try the cards in a different pc...

I've tryed, and in another PC it corrupts WinXP filesystem (at boot makes blue screen) and features strange bios behaviour (BIOS says that I've changed CPU!!! )

So I think the both board are serous broken...

Thanks for the info.
Maybe I will ask to S|C if worth a repair... the annoyng thing is that some plugins are registred inside these cards, so how I can transfer all to another?!?!?!?

[kylie]

the annoyng thing is that some plugins are registred inside these cards, so how I can transfer all to another?!?!?!?

buy the multiple plugin transfer service and transfer all necessary licenses to a different card.

[okantah]

the annoyng thing is that some plugins are registred inside these cards, so how I can transfer all to another?!?!?!?

buy the multiple plugin transfer service and transfer all necessary licenses to a different card.

multiple plugin transfer service:
what is this multiple plugin transfer service ?
cheers

[iSiStOy]

Instead of paying a fee for one plugin, you just pay a fee for all the plugins you want transferred.
Send them an email with the request to transfer all plugins you want (with the old key file & serial of final board).

Denis

[Fluxpod]

Just to add to the picture i posted.Sc support was quite baffled that the card still works when they looked at the damage.....