Problems with Nuendo 4.2.2

An area for people to discuss Scope related problems, issues, etc.

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890
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Joined: Tue Jul 21, 2009 7:29 pm

Problems with Nuendo 4.2.2

Post by 890 »

Hello Everybody:

First I´m not new in this forum although I have not posted from a long time and I did it with other nick. Also I´m a well trained user of the Pulsar/Scope system.

The following is a copy of the message I sent to SonicCore´s support (without repply):

---------------
"I have upgraded my Nuendo 3.2 to Nuendo 4.2.2 + NEK (last upgrade available) but I´m having now very big problems with the hardware.

After the install, the hardware was not recognized, like if it were not installed.

Applying the Cubase 4.1 patch, Nuendo 4.2.2 is recognizing now the hardware but with severe limitations.

I can´t create more that a single stereo bus, trying to add more hangs the program and sometimes reboot the computer. (I have the WinXP DEP disabled: "noexecute=allwaysoff" and no IRQ or address conflicts)

It doesn´t matter if I use ASIO (24bit or 32 bit flt.) or Wave drivers (24 or 16 bit).

There is no difference between Scope 4.5 or Scope 5 (I have both versions installed in different partitions both with WindowsXP).

This problem is specific of the new version of Nuendo and with the old Nuendo 3.2 everything work fine."
--------------

Has this problem at the present a "clean and logic solution" or it is a bug of the Scope software that requires an upgrade of the drivers?

The tech support from Steinberg says that probably it is a bug in the design of the Creamware/SC drivers.

is it or not?
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garyb
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Re: Problems with Nuendo 4.2.2

Post by garyb »

i know of no problem with Scope and any version of Nuendo(i haven't seen any other complaints like yours).
it's true that Steinberg changed the asio protocol and then blamed the hardware manufacturers for any issues, but that's why the asio patch was made. beyond that...

as there haven't been lots of other complaints, i'm inclined to suspect your computer. without seeing it, it'd be hard to say whether it's a hard or software problem. i guess you'll need to start with the supposition of one or the other. if you choose software, i'd go for a fresh install of EVERYTHING, or if that wasn't possible, at least a new hd with a new os and Scope and Nuendo alone to see if the problem ceases. if you choose to try hardware first, i'd look for another computer to put a card in and install nuendo on and see if the problem continued. i don't see much else that would help to find a solution, sorry.
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alfonso
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Re: Problems with Nuendo 4.2.2

Post by alfonso »

Maybe I shouldn't even ask....but have you loaded the appropriate number of ASIO ports in Scope?
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valis
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Re: Problems with Nuendo 4.2.2

Post by valis »

Also, many people come here with systems that have 'worked fine for years' but are suddenly experiencing problems.

Stabilant22, Deoxit Gold 5% or 99% isoprobyl alchohol (I still prefer the first 2) to clean the contacts of the card & slot, check for 'bloated' capacitors (sides will bulge rather than be straight) and then re-seat Scope card(s) carefully but solidly. Good time to make sure RAM is fully seated & power connectors are solid etc. Sometimes unplugging & replugging a cable or expansion card is enough to 'clean' any oxidation and get things working solidly again...but the solution at start of paragraph is most ideal.

Also check your voltage & thermal situation, and of course remove any dustbunnies that have set up shop in hte bottom of the case!

Once that's done, start to look for IRQ conflicts that may have cropped up and software issues.
890
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Re: Problems with Nuendo 4.2.2

Post by 890 »

My dears:

I posted: "First I´m not new in this forum although I have not posted from a long time and I did it with other nick. Also I´m a well trained user of the Pulsar/Scope system." for to avoid receiving the type of amateur replies that you are posting.

I have installed during years lots of Pulsar/Scope systems in the computers of Creamware customers , I KNOW THE SYSTEM IN DETAIL.

Please if anybody has a real idea about what´s happening it will be welcomed.

For those that ignore: Nuendo 4.x, Cubase 4.1 ~ 4.5x and Cubase 5 share the same audio engine (a bit enhaced in Cubase 5).

Please avoid the compulsory need of to reply every post that dislike you.
cortone
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Re: Problems with Nuendo 4.2.2

Post by cortone »

890,

So is your condescending reply an indication that you have already ruled out Valis's excellent suggestions? If so, you don't state that clearly.

Amateurishly,
Cory
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Re: Problems with Nuendo 4.2.2

Post by Fluxpod »

I thought about replying but ok.

Have you made a new startup projekt file?

What scope cards?

Do you choose more asio channels in the scope projekt before starting up nuendo? ( i guess yes because you did that before as you postet just want to be 100% sure)

Have you tried to install v5 over the existing v5 installation? It wont be a big deal as it will just overinstall the basic files and leave everything else untouched.(it was that way for me dont quote me on this and backup important files first)

If this doesnt work i dunno.Maybe trash the cubase preferences and rebuild em.

And please....people are trying to help you out here so cmon.....dont be a harshy.
890
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Re: Problems with Nuendo 4.2.2

Post by 890 »

I did everything you suggest and much more. I spent two whole days trying to setup Nuendo 4.2.2 with a Scope project containing 1 ASIO2 source (16 outputs) connected to 2 ADAT destination modules and 1 ASIO2 destination (16 inputs) connected to 2 ADAT source modules, nothing more.

It was impossible to create MORE than 2 ASIO inputs(busses) and 2 ASIO outputs (busses) in Nuendo without having a crash.

It doesn´t matter what type of ASIO driver I use the result is the same(the same happened with the Wave drivers).

Sorry for my lack of patience but Nuendo/Cubase are "the sequencers" recommended by Creamware/SC , and today the cost of a Nuendo 4.2.2 + NEK is plus than 2000ε , not a cheap software, in particular for out of Europe countries.

Really,I expected to receive a reply from the tech support of SC, considering that Steinberg assumes that the problem is related with a deffective design in Creamware/SC drivers. This applies not only to the Scope 4.x but also to the new Scope v.5 drivers, is what they think.

Today I have tried with a Cubase 5 of a friend with identical result.

I don´t want to bother anybody, but I don´t want to talk about how to setup my computer, how to install Scope or how to create Scope projects.

If any of you have a beta driver with the problem fixed or precise information for to introduce in the "cset.ini" file please share it, I will be grateful.

Cheers
cortone
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Re: Problems with Nuendo 4.2.2

Post by cortone »

Okay, I don't have specific info for you, and I may be showing my bias. I started with Cubase V.1 for PC nearly 20 years ago, multiple licenses, etc., and gave up with SX3.1 when they lied about fixing that version and instead started charging exhorbitant prices for their upgrades (being passed around the acquisition club had something to do with that). So there's my disclosure.

First, I'd stick with Scope V4.5, and not worry about V5 until there is an official release.

Second, I don't really trust Steinberg's support team. I would expect them to point the finger somewhere else (that bias of mine!). You state in your initial post that things worked fine in Nuendo 3.2. The logical conclusion would be that something has changed with V4.4, not with the Scope software. Can you go back to Nuendo 3.2 and get it to work again? If not, try this. If it works, this points to V4.4. I suspect that 3.2 also won't work anymore.

Since you've tried multiple software options, is it possible for you to borrow a different audio card? If you can, and it has problems, we're back to your computer, either non-audio hardware, or OS. As garyb points out, we don't really hear about this problem with Nuendo. Have you already tried the fresh install from the OS up (sorry, I can't tell exactly from your post, not trying to be combative).

I have nothing else to suggest, short of hoping that a Nuendo user can chime in.

Good luck,
Cory
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valis
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Re: Problems with Nuendo 4.2.2

Post by valis »

One thing that isn't clear from this discussion, do you have Nuendo 3.2 installed alongside and is it still problem-free?
890
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Re: Problems with Nuendo 4.2.2

Post by 890 »

No, it´s not possible to have both versions of Nuendo in the same partition. also is not possible to have Scope 4.x and 5 in he same partition.

In facts Nuendo & Cubase share the same audio engine, so it´s not possible for example to have Nuendo 4.x togheter Cubase 3SX.

Nuendo 4.x can work with Cubase 4.1 to Cubase 5 in the same partition.

Both not only share the same drivers but also the same version of Syncrosoft database , so the dongle of Cubase 3SX will conflict with Nuendo 4.x.

The same problem have had the users of M-audio Delta boards, but Digidesign has upgraded the driver and now all boards are working well with Nuendo/Cubase.

My interest in Nuendo 4.2.2 is not capricious, the new audio engine is quite better than in version 3.x. It is not so good than Merging Technologies Pyramix but is very near.

The sound field is deeper, the bass more defined and the metalic sound that have the earlier versions seem corrected.

The EQs continue being so bad as allways, but you have a lot of inserts.

Also there´s not other program that offer so complete options of import/export. And is the only program I know that export (eficiently) the automation envelopes with the OMF files (Samplitude/Sequoia do it but only is recognized by themselves).

Like many others I don´t like Steinberg as company, much more kind are the people from Cockos, but Reaper for the moment has not reached enough professional level.

Thank you for your interest and kindness

PS: A few old links for to visit
http://www.cubase.net/phpbb2/viewtopic. ... af979b26ec

http://www.cubase.net/phpbb2/viewtopic.php?t=84112

http://www.nuendo.de/phpbb2/viewtopic.p ... 66854c838b

http://www.cubase.net/phpbb2/viewtopic. ... 78290edf32
cortone
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Re: Problems with Nuendo 4.2.2

Post by cortone »

Hey those are great reasons to use Nuendo, 890. Don't mistake my criticism of Steinberg Support as a criticism of the product. You want to use it, go for it! My suggestions to install other versions were merely to use them to test the soundness of your system, not to challenge your preferences in DAWs. If the ones that used to work don't work when you re-install them, your computer is messed up, that's my theory. But good to know that you've already sorted that out and know that it's not messed up.

I'm heartened to see that you at least followed my advice by searching the Cubase and Nuendo forums. If they say there's problems, maybe there are problems? Looks like a lot of that info has been available for quite some time, so you must have been well aware of the challenges when you made the upgrade to Nuendo. Or to Scope. Or to whichever came second.

No one has popped into the thread saying they use Nuendo, although a search of the forum turns up some discussion:

http://forums.planetz.com/search.php?st ... do&start=0

Maybe they are concluding the same thing? I haven't read them, I don't use Nuendo, just Scope with a variety of apps including SX3 and Reaper. None are perfect. I'm also not a pro, so I don't need to use the top-end latest stuff. If you got great ears, you need to follow them.

Clearly you have also taken all the other recommendations made in this thread. You are really on it. If at the end of all those threads they don't have solutions, and of course, you've also researched and verified that no one has successfully used Nuendo 4.2, you can draw your own conclusion. You'll forgive me if I cant follow you there, I haven't done all that reading. I can only guess that there are a few people who are successfully doing this, and some who aren't.

Ah, I'm beginning to understand that you already have the answer figured out, and you're just making a point. I was interested in helping, and I did! I've helped you to make your point.

And you are welcome, I'm glad my interest and kindness has been of service.

Cory
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