It is impossible to work, just touch the mixer (or insert ef

An area for people to discuss Scope related problems, issues, etc.

Moderators: valis, garyb

nunziata
Posts: 212
Joined: Mon Feb 18, 2008 7:37 am

It is impossible to work, just touch the mixer (or insert ef

Post by nunziata »

hello, I absolutely resolve the issue.
I want to take the machine you in germany.
Everyone says that scope is stable, I begin to penssare course it is.
It is impossible to work, just touch the mixer (or insert effect)
I get this message
"""""
a COMMUNICATION ERROR WITH SCOPE (BOARD 0) HAS OCCURED .THIS PROBLEM CAN NORMALLY BE CORRECTED BY RELOADING THE DSPS. DO YOU WANT TO TRY THAT?

""""""

and then

"""

IF THIS MESSAGE CONTINUES TO REAPPEAR, PLEASE CONSULT SECTION OF THE MANUAL FOR ADVINCE ON HOW TO HANDLE THIS PROBLEM.

CHOOSE CANCEL TO CHANGE THE PROJECT BEFORE RESELECTING THE SAMPLE FREQUENCY IN THE SAMPLE RATE SETTING"""""""

is normal????????????????????????????
User avatar
zangsta
Posts: 370
Joined: Thu Sep 20, 2007 10:25 am
Location: Sweden
Contact:

Post by zangsta »

Take out the card, and wash the connecting-areas, the cupper, with some solvent, like
chemically pure gasoline, or alkohol, and reinsert it, and don´t touch the card on the cupper-connectors doing that.
If that does not work, try another PCI-slot.
And make shure the card is all the way into the slot !
The cards are sensitive in this way. Disable internal soundcard if your motherboard has one.
There are other things that may have to be looked at, but do this for starters.

Jörgen
User avatar
capacitor
Posts: 260
Joined: Tue Mar 25, 2008 4:39 pm

Post by capacitor »

No, this sounds like you have problems external to your Scope/Pulsar card - to me anyhow. Perhaps this is indicative of a Scope board problem, and others will chime in.

Here's my situation: I'm brand new to using Scope with a Pulsar I but it has been stable here. I'm running on lousy hardware, motherboard-wise, but a good PS and an AGP video card. My install is, in this order:

Put board in the system
Stock installation of XP Home w/SP2, not an upgrade install - full install including format of partition as required
Did NOT install sound drivers on the built-in audio card FWIW
Installed Scope
Later, after reading more in this forum, I turned off network adapter b/c used same IRQ

Anyhow, I've not received this message and Scope is working great after doing the above.

Have you checked for IRQ conflicts, checked to make sure the board is seated properly, and other basic reason checks of your operating system/hardware?

Post details of your hardware/operating system/software environment, and check simple stuff like the board fitment in the PCI slot (before doing anything else) as some suggested first steps.

Edit: what Jörgen said.
Music Manic
Posts: 1739
Joined: Wed May 15, 2002 4:00 pm
Contact:

Post by Music Manic »

Are you running in ACPI mode?
User avatar
garyb
Moderator
Posts: 23252
Joined: Sun Apr 15, 2001 4:00 pm
Location: ghetto by the sea

Post by garyb »

don't use gasoline to clean. use 99% alchohol or commercial contact cleaner...
nunziata
Posts: 212
Joined: Mon Feb 18, 2008 7:37 am

configuration

Post by nunziata »

congiguration hardware

Mainboard p5w dh deluxe 1066 bus
intel dual core 6600 2,4 ghz
ram team group extreme 2 gb 800 mhz
controller adaptec 39320 scsi
1 hard disk 15000 rpm 70 gb Maxtor scsi sistema
1 hard disk maxtor 10000 rpm 18 gb maxtor scsi recording
1 raptor 70 gb 10000 rpm maxtor song
scheda video pci exprex ati readon 1300 x
all disable ( lan, sound card , 1394 firewire,)
now slot 1, with irq only 21.
but problem there is .
User avatar
garyb
Moderator
Posts: 23252
Joined: Sun Apr 15, 2001 4:00 pm
Location: ghetto by the sea

Post by garyb »

"a communication error with board 0" means that there is a hardware problem and the software lost contact with the hardware. seeing this error once in few months means nothing. reboot and continue. if you see the error more than once, either the card is not seated properly in the slot, the contacts are dirty, or the card is broken.

did you get the card second hand?
User avatar
capacitor
Posts: 260
Joined: Tue Mar 25, 2008 4:39 pm

Post by capacitor »

A related question: did it ever work in the past? If so, can you recall what, if anything, changed around that time?
nunziata
Posts: 212
Joined: Mon Feb 18, 2008 7:37 am

I finished my study recently

Post by nunziata »

I finished the study recently, but with people who work with scope for years, in several studies.
Clearly with different hardware configuration and software
Thanks
nunziata
Posts: 212
Joined: Mon Feb 18, 2008 7:37 am

Post by nunziata »

yes ACPI mode. no possible other situation
i have dual core -
Thank
User avatar
the19thbear
Posts: 1406
Joined: Thu Feb 20, 2003 4:00 pm
Location: Denmark
Contact:

Post by the19thbear »

fist of all, i think you should get someone to help you translate back and forth between your langauge and english. That would make things easier. I dont mean to offend you, but really, that would help.

I have a dual core, and scope and it works fine, so i dont think that is your problem (?)
nunziata
Posts: 212
Joined: Mon Feb 18, 2008 7:37 am

thank

Post by nunziata »

I know you want to help me, I know that did not want offend
Perhaps I solved with Ralf Bach
SonicCore GmbH
Audio DSP Technology.
If you continue this behavior.
Thanks
nunziata
Posts: 212
Joined: Mon Feb 18, 2008 7:37 am

absurd

Post by nunziata »

Mr. Ralf, absurd.
I managed to make it work but (thinking the wrong way)
Presonus digimax Master
World clock distributes to other devices Slave
A16 ultra Slave
scope Slave
Roland Slave.
So 'work but in the samplerate project is set to master.
So strange but true 'not me dropout problems, I have not yet tried but' to record mic with zlink source.
if set slave scope in this configuration compare this message """"division by zero""""
Stuff crazy.

IRQ 0 Timer di sistema OK
IRQ 6 Controller disco floppy standard OK
IRQ 8 Orologio di sistema CMOS a tempo reale OK
IRQ 9 Sistema compatibile ACPI Microsoft OK
IRQ 9 Controller host SCSI/RAID OK
IRQ 13 Coprocessore matematico OK
IRQ 14 Canale primario IDE OK
IRQ 15 Canale secondario IDE OK
IRQ 16 Intel(R) 975X PCI Express Root Port – 277D OK
IRQ 16 Radeon X1300 Series OK
IRQ 16 Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0 OK
IRQ 17 Intel(R) 82801GR/GH/GHM (ICH7 Family) PCI Express Root Port - 27E2 OK
IRQ 17 JMicron JMB36X Controller OK
IRQ 17 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9 OK
IRQ 18 Controller standard PCI IDE OK
IRQ 20 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8 OK
IRQ 20 Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC OK
IRQ 20 Adaptec ASC-39320 HostRAID driver OK
IRQ 21 Creamware Scope OK
IRQ 23 Adaptec ASC-39320 HostRAID driver OK
IRQ 23 Intel(R) 82801GR/GH SATA AHCI Controller OK
----- Original Message -----
Attachments
I don't understand.rar
(353.81 KiB) Downloaded 97 times
korgano
Posts: 92
Joined: Mon Jun 04, 2001 4:00 pm
Location: germany

Re: It is impossible to work, just touch the mixer (or insert ef

Post by korgano »

I have same Communication Error problem.
It has just started today, first occasionly, now every few minutes running with cubase.
I have to say that I have bought Scope proffesional card second hand.
But it had worked fine for few months.
I had open PC few days ago, but did not touch the card, still it could happened that card is not anymore in the slot properly.
I will check that now.
User avatar
astroman
Posts: 8412
Joined: Fri Feb 08, 2002 4:00 pm
Location: Germany

Re: It is impossible to work, just touch the mixer (or insert ef

Post by astroman »

it might get a bit hot inside the box with all those >10k rpm harddisks...

cheers, Tom
User avatar
luigicampala
Posts: 112
Joined: Sun Dec 16, 2007 3:40 am
Location: Germany
Contact:

Re: It is impossible to work, just touch the mixer (or insert ef

Post by luigicampala »

I used to have these messages and cleaning the contacts and the i/o board solved the problem. I used the stabilant 22 or so, but pure alcohol should work as well.
Good luck!
korgano
Posts: 92
Joined: Mon Jun 04, 2001 4:00 pm
Location: germany

Re: It is impossible to work, just touch the mixer (or insert ef

Post by korgano »

ok, i have got running it today all day long and it worked fine, NO error message.
Problem was overheating.
I forgot that I have unplgged power fan in PC to check if it will get less noisy.
Now is Fan plugged again and card is working fine.
User avatar
garyb
Moderator
Posts: 23252
Joined: Sun Apr 15, 2001 4:00 pm
Location: ghetto by the sea

Re: It is impossible to work, just touch the mixer (or insert ef

Post by garyb »

:)
korgano
Posts: 92
Joined: Mon Jun 04, 2001 4:00 pm
Location: germany

Re: It is impossible to work, just touch the mixer (or insert ef

Post by korgano »

astroman Tom was right.
User avatar
garyb
Moderator
Posts: 23252
Joined: Sun Apr 15, 2001 4:00 pm
Location: ghetto by the sea

Re: It is impossible to work, just touch the mixer (or insert ef

Post by garyb »

:)
Post Reply