Computer freezing when Scope is accessed

craighuddy · Post by **craighuddy** » Fri Dec 01, 2006 10:02 am

Hey all, I have a Pulsar 2 and a Luna in the same box. When ever I open the sequencer after as short as 10 mins to as long as 4 hours, the PC will just freeze. Mouse stalls and have to reset to restart.

I have moved the cards around so as to get them their own IRQ, but the bios sucks and IRQ's seem to hardwired to the MOBO. As such, the cards are shared. One with USB and one with SATA.

If the ASIO layer is left alone, IE not open sequencer, the computer does not freeze. Any suggestions?

CH

astroman · Post by **astroman** » Fri Dec 01, 2006 10:17 am

you should be happy that the cards share an interupt

the software can deal with it automatically, this save you one interupt.

your problem seems to be related to energy saving options
it sends the card to sleep which the Asio driver doesn't like at all, hence it stalls

cheers, Tom

craighuddy · Post by **craighuddy** » Fri Dec 01, 2006 11:08 am

Hmm,'

Just checked Tom and all power saving options are disabled. Is there any where besides bios and windows power options one might check that?

This happens right fresh off a boot as well, long before anything should have told it to go asleep.

Craig

Herr Voigt · Post by **Herr Voigt** » Fri Dec 01, 2006 2:04 pm

Be sure to disable the option "reset hardware if idle" in the scope settings of the "systemsteuerung" (don't know the english word

)

craighuddy · Post by **craighuddy** » Fri Dec 01, 2006 2:16 pm

Actually, it was disabled. I turned it back on, actually i used the "default" button and it checked itself.
So far so good,
have not pushed it real hard though.

craighuddy · Post by **craighuddy** » Fri Dec 01, 2006 2:30 pm

BTW the english word is "settings" for those following along. It's a tab in the driver properties window.

CH

Herr Voigt · Post by **Herr Voigt** » Sat Dec 02, 2006 1:21 am

Thank you

craighuddy · Post by **craighuddy** » Sat Dec 02, 2006 5:06 am

No Problem:)

BTW, the box is still freezing. Now it's freezing without accessing ASIO so it might not be related to Scope at all .I tunrned the box on, left for a few hours and when I returned, one monitor (primary) was blackand the other still showing the desktop. No mouse action though.Bad video card maybe?I have disabled every built in device on the mobo to see if that helps. If it does, I am going to , one at a time, start enabling them. The only thing I could not disable was the SATA controller. Lets hope it is not that.

CH

craighuddy · Post by **craighuddy** » Sat Dec 02, 2006 5:47 am

After Tom's post the first thing I did was ensure the power settings were disabled both in the bios and in XP. They were already disabled though, so I have to dig deeper. I wish there was something to diagnose a system freeze other than trial and error

CH

craighuddy · Post by **craighuddy** » Mon Dec 18, 2006 2:58 pm

Well it seems the mobo's built in USB 2.0 chipset is the issue. I disabled it and all seems OK. Hopefully it stays that way... I thought someone was going to burn the VIA factory down?

Let you know if it rears it's ugly head again.

CH

Post by **garyb** » Mon Dec 18, 2006 8:26 pm

probably an shared irq(usb2.0 and scope) in that case. you could probably move the card to a different slot and still have usb2.0 enabled.

you can check for shared irqs in start/programs/accessories/system tools/system information/hardware resources/conflicts-sharing.

craighuddy · Post by **craighuddy** » Tue Dec 19, 2006 3:19 am

Yeah, it is, however, moving the cards to the other slots does not help. It ends up sharing with the video card or something else just as bad. Only way to get 2.0 on this box looks like a add on card. No big deal, USB1.1 works fine and the only thing I use it for is UPS and Frontier Designs Tranzport which works fine on 1.1.

CH