Pulsar2 with Scope 4.5 error: "Hardware version 30"

pacificband · Post by **pacificband** » Thu Oct 19, 2006 9:01 pm

HELP!
I keep getting this error massage:
installation error
Hardware version 3o detected. This Hardware requires a software update. Please consult the installation guide.
I have tryed to uninstall for reinstall, but I keep getting this massage.
What is "hardware version 30"?
Regards, Claus

_________________
PacificbandCW

[ This Message was edited by: pacificband on 2006-10-19 22:26 ]

[ This Message was edited by: pacificband on 2006-10-19 22:28 ]

Post by **garyb** » Thu Oct 19, 2006 10:22 pm

no driver installed?

pacificband · Post by **pacificband** » Thu Oct 19, 2006 11:26 pm

On 2006-10-19 23:22, garyb wrote:
no driver installed?

The problem is, when I reinstall the driver the error massage appears
installation error/

Hardware version 3o detected. This Hardware requires a software update. Please consult the installation guide.

Post by **garyb** » Fri Oct 20, 2006 12:11 am

make sure that the card is fully seated in it's slot.

go to start/programs/accesories/system tools/system information/hardware resources/conflicts-sharing and tell me what, if anything, is sharing an irq with your scope card.

[ This Message was edited by: garyb on 2006-10-20 01:12 ]

pacificband · Post by **pacificband** » Fri Oct 20, 2006 3:44 am

On 2006-10-20 01:11, garyb wrote:
make sure that the card is fully seated in it's slot.

go to start/programs/accesories/system tools/system information/hardware resources/conflicts-sharing and tell me what, if anything, is sharing an irq with your scope card.

[ This Message was edited by: garyb on 2006-10-20 01:12 ]

I really apreciate your help, Thank you
This is what I find there.
But I have to tell you, that this problem startet, when I should find some deletet files on an external HD. Creamware told that I should not mes around with copying files? - since that I had trouble!
System information/ Conflicts/Sharing
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
I/O Port 0x000003C0-0x000003DF Matrox Millennium G450 DualHead - English

IRQ 16 Matrox Millennium G450 DualHead - English
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE

IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7
IRQ 18 Intel(R) 82801ER SATA RAID Controller

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Memory Address 0xA0000-0xBFFFF Matrox Millennium G450 DualHead - English

I/O Port 0x000003B0-0x000003BB Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
I/O Port 0x000003B0-0x000003BB Matrox Millennium G450 DualHead - English
Kind Regards Claus

pacificband · Post by **pacificband** » Fri Oct 20, 2006 3:48 am

On 2006-10-20 04:44, pacificband wrote:
On 2006-10-20 01:11, garyb wrote:
make sure that the card is fully seated in it's slot.

go to start/programs/accesories/system tools/system information/hardware resources/conflicts-sharing and tell me what, if anything, is sharing an irq with your scope card.

[ This Message was edited by: garyb on 2006-10-20 01:12 ]
I really apreciate your help, Thank you
This is what I find there.
But I have to tell you, that this problem startet, when I should find some deletet files on an external HD. Creamware told that I should not mes around with copying files? - since that I had trouble!
System information/ Conflicts/Sharing
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
I/O Port 0x000003C0-0x000003DF Matrox Millennium G450 DualHead - English

IRQ 16 Matrox Millennium G450 DualHead - English
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE

IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7
IRQ 18 Intel(R) 82801ER SATA RAID Controller

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Memory Address 0xA0000-0xBFFFF Matrox Millennium G450 DualHead - English

I/O Port 0x000003B0-0x000003BB Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
I/O Port 0x000003B0-0x000003BB Matrox Millennium G450 DualHead - English
Kind Regards Claus

Here is the IRQ's
IRQ 0 System timer OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 10 Intel(R) 82801EB SMBus Controller - 24D3 OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
IRQ 16 Matrox Millennium G450 DualHead - English OK
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2 OK
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE OK
IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7 OK
IRQ 18 Intel(R) 82801ER SATA RAID Controller OK
IRQ 19 Intel(R) 82801EB USB Universal Host Controller - 24D4 OK
IRQ 20 VIA OHCI Compliant IEEE 1394 Host Controller OK
IRQ 21 Creamware Pulsar2 OK
IRQ 22 3Com Gigabit LOM (3C940) OK
IRQ 23 Standard Enhanced PCI to USB Host Controller OK

fidox · Post by **fidox** » Fri Oct 20, 2006 5:43 am

"IRQ 20 VIA OHCI Compliant IEEE 1394 Host Controller OK"

you need that enabled ?
otherwise disable in bios

djmicron · Post by **djmicron** » Fri Oct 20, 2006 8:53 am

which os ?
which scope version ?

pacificband · Post by **pacificband** » Fri Oct 20, 2006 10:43 pm

djmicron wrote:which os ? Windows XP professionel
which scope version ?

Scope 4.5
Please tell me, What is: IRQ 20 VIA OHCI Compliant IEEE 1394 Host Controller OK ?

katano · Post by **katano** » Sat Oct 21, 2006 3:07 am

it's the firewire controller...

have you tried to reinstall sfp?

djmicron · Post by **djmicron** » Sat Oct 21, 2006 4:30 am

it seems to be a driver incompatibility issue, such as you are using the sfp 4.0 driver with scope 4.5.
Have you tried to manually install the 4.5 driver ?

pacificband · Post by **pacificband** » Sat Oct 21, 2006 6:06 am

katano wrote:it's the firewire controller...

have you tried to reinstall sfp?

Yes I have tryed everything and I am going to formate the C drive now, to start up from clean disk, oh boy!

Post by **garyb** » Sat Oct 21, 2006 9:53 am

be sure to turn off "plug and play os" in the bios. be sure the card is truly seated all the way into the slot.

bosone · Post by **bosone** » Sat Oct 21, 2006 11:26 am

i had this problem once.
i have 3 boards: luna, pulsar1, pulsar1 SRB.
i pulled out one of the boards, reboot, everything was OK
then i reinseterd the board and rebooted: everything was OK!

pacificband · Post by **pacificband** » Sat Oct 21, 2006 9:30 pm

bosone wrote:i had this problem once.
i have 3 boards: luna, pulsar1, pulsar1 SRB.
i pulled out one of the boards, reboot, everything was OK
then i reinseterd the board and rebooted: everything was OK!

I have formated the C drive and when I install the driver for Pulsar 2, the error message apears after the boot up.
To day I will try to pull out the card, boot up and we see. I am looking foreward to a sunday with good news
Thank you very much for your interest evybody, I really appreciate your help.

pacificband · Post by **pacificband** » Sun Oct 22, 2006 6:45 am

pacificband wrote:
bosone wrote:i had this problem once.
i have 3 boards: luna, pulsar1, pulsar1 SRB.
i pulled out one of the boards, reboot, everything was OK
then i reinseterd the board and rebooted: everything was OK!
I have formated the C drive and when I install the driver for Pulsar 2, the error message apears after the boot up.
To day I will try to pull out the card, boot up and we see. I am looking foreward to a sunday with good news
Thank you very much for your interest evybody, I really appreciate your help.

Sunday 4 PM
Now I took out the Pulsar 2 card, cleaned up my C: drive, booted up and turn the PC off. Reinserted the Pulsar Card, reinstalled Scope 4.5 and YYYEEESS!
It works!!!!
Thank you everyone, who help me through this, thanks a lot.
Cheers, Claus