Music not playing (in some instances)

piphanz · Post by **piphanz** » Wed Apr 05, 2006 11:40 am

Hi,

my Pulsar is acting strange. I can get it to throughput anything I input (microphone, guitar, etc.) and I can also make it play any music inside Adobe Premiere Pro, but nothing will play within Windows Media Player or Steinberg Nuendo (both act as if SFP is not running.) I have tried installing the new scope4.5 in a new directory (was using scope 4.0 before) and still the same situation. This seems like a drive situation, but how do I resolve it?

Thanks in advance for the replies!

at0m · Post by **at0m** » Wed Apr 05, 2006 11:44 am

What does your sample-rate window say in SFP?

If guitar and mic don't work either, that doesn't give exclusion on drivers: hardware IO don't use wave or ASIO drivers - at least not untill you send it over ASIO or wav dest to software destinations.

Post by **garyb** » Wed Apr 05, 2006 11:50 am

well, if you can use premeire, you can use media player or nuendo. it MUST work. you aren't doing something right...

exactly what is in your project?
you should be using the asio module with nuendo, and of course, you must have the module in the project, with the proper number of ins and outs BEFORE opening nuendo. windows mp will use the wav module as premeire likely does. if premeire is using the module, windows can't. do you have enough wav source and dest modules connected in your project? of course they must be present in the project BEFORE opening the application for the application to recognize them.

piphanz · Post by **piphanz** » Wed Apr 05, 2006 9:27 pm

The problem has arisen quite suddenly and without warning. I have had the sound card for two years and never had this problem before. I'm assuming that I've installed something which somehow is blocking the access to the hardware from Windows (via the drivers), while Premiere obviously uses its own audio drivers which aren't affected by this.

A screengrab of my project can be seen here:

http://www.abes.dk/sfpsetup.jpg

Argh!

piphanz · Post by **piphanz** » Wed Apr 05, 2006 9:29 pm

My samplerate window informs me that

System: 44.1 kHz, Master

Sync Source Adat A connected, samplerate 44.1 kHz.

When I start Nuendo, though, it informs me that the samplerate could not be set (which is what it says if Scope isn't running.)

<font size=-1>[ This Message was edited by: piphanz on 2006-04-05 22:30 ]</font>

Post by **garyb** » Wed Apr 05, 2006 11:28 pm

check the audio properties in nuendo. is it still set to receive digital sync from cw hardware? is asio still the driver?

at0m · Post by **at0m** » Thu Apr 06, 2006 2:33 am

re: http://www.abes.dk/sfpsetup.jpg

If you have 4 Wave Dest's, you should have 4 Wave Source's. Always max out in your project the amount of wave drivers as set in Device Manager for the Scope cards. Same for MIDI Sequencer Source/Dest...

Some ASIO clients are not happy when they cannot firstly detect those Wave drivers.

Hope this helps

piphanz · Post by **piphanz** » Fri Apr 07, 2006 1:38 am

Hmm... now my Nuendo and my Premiere have no problems working with Scope 4.5. However, I still can't play a regular mp3-file in WMP. Where do I check which driver Windows attempts to use?

MD69 · Post by **MD69** » Fri Apr 07, 2006 3:05 am

Hi,

you should add a wave input in your project, it will be used by winamp

cheers

piphanz · Post by **piphanz** » Fri Apr 07, 2006 5:36 am

What's a "wave input"? How do I add that? I have 4 Wave Sources/Dests already...

MD69 · Post by **MD69** » Fri Apr 07, 2006 6:17 am

OK, then check in your windows driver parameters (system config-> ...) if:
- your card is available for multimedia use for Windows
- check the number of wave driver (which have to be the same then the number of wave connector in your project.

cheers

piphanz · Post by **piphanz** » Fri Apr 07, 2006 8:07 am

On 2006-04-07 07:17, MD69 wrote:
OK, then check in your windows driver parameters (system config-> ...) if:

Sorry to sound like a complete imbecile, but how do I access "system config"? I went into Hardware Manager and looked around in the Creamware Pulsar2 entry under "sound devices" but found nothing out of the ordinary...

piphanz · Post by **piphanz** » Fri Apr 07, 2006 8:20 am

Ah! I solved it!

Seems what was wrong was that the "Windows Audio" service was not running. I went into Control Panel > Administrative Tools > Services and found the "Windows Audio" service and started it.

I guess Premiere and Nuendo don't use the Windows Audio service, but intead access the hardware directly. Makes sense, I suppose...

anyway, if anyone else has a similar problem, then this could be the solution.

Thanks for all your help!