installation error

An area for people to discuss Scope related problems, issues, etc.

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virtualstudio
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Post by virtualstudio »

when I started up my system this morning I got this error message:

Installation error

hardware cannot be setup properly
system error: timeout waiting for acknowledge from dsp 0 on board 0

restarting did not help.
then the third time I could start Scope after starting Windows.

what is this? and what to do about it?

thanks



<font size=-1>[ This Message was edited by: virtualstudio on 2006-01-24 08:58 ]</font>
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garyb
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Post by garyb »

most likely, the card contacts are dirty. worst case, the card is failing.....
virtualstudio
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Post by virtualstudio »

I've cleaned the contacts but put it back in same pci slot because this is the slot not sharing any irq's. it use to work with the projekt board.
@gary can it also have someting to do with the installation? what I find strange is that I can start it up normaly after windows has started.

somthing else I see now, I don't think this has something to do with the Scope error. my system sees only 512MB of Ram while it has 1.0 GB


I'm a bit afraid to open it op and reinstall the whole thing again. Because damn this sounds good now! and now I don't have any DSP overload messages and also the synchronisation problems are completely gone.

thanks again
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jea
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Post by jea »

The memory problem is likely related.

Turn off your machine,

take out the powercord,

press the power on button,

take out the ram,

reseat the ram.


Hopefully it works again.

If not, check the ram in another computer,

to check if ok.
eh, you're right, :-) I am a luna(t)ech!
virtualstudio
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Post by virtualstudio »

thanks Jea,
the ram is ok now again.I also thought it did the tric for the other problem, the first time I've started up again everyting went well scope started normally with the start-up projekt.

unfortunally the second time I've started up the error message was there again.now the third time I could start up Scope default project.

I wish gary wasn't right all the time :grin: I'm afraid the board is broken, thats why I got it so cheap probably
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garyb
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Post by garyb »

sorry if i am right. it's repairable though, and you can use it until it fails....
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astroman
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Post by astroman »

On 2006-01-28 16:19, virtualstudio wrote:
...the ram is ok now again.I also thought it did the tric for the other problem, ...
if it has been 'unreliable' one time it may become again at any moment - this may not show up in 'regular' (office, internet) use, but on timing critical applications, like a Scope board.
I'd rather change the memory and (on failure) even put it in a different slot, if available.
I've had a mainboard where a capacitor failed (the top started to get bulky as if it's gonna blow up) and it developed all kind of strange errors, first only occasional, but soon one got the impression that Windows was completely messed.

Since Ram and mobo are that cheap today I'd focus on them before retiring the card.

Regarding Jea's tip:
that's a good procedure to completely 'reset' a board. There is so much 'power buffer capacity' that just switching it off and on again isn't enough to reset it reliably.
It may not qualify for scientific proof, but I remember dozens of cases where it was the remedy for otherwise dead hardware.

But these voltages also bear the risk that you damage something when plugging cards and memory modules in and out. It's not very likely to hit the wrong position in the wrong moment, but it may happen.
Of course almost anyone dealing with PCs today ignores this (though perfectly aware of it), which is ok - as long as one doesn't complain later... :grin:

good luck, Tom
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