is sonictimeworks still alive???

AndreD · Post by **AndreD** » Wed Jan 19, 2005 5:30 am

Hhhmm,
I ordered one P100 and one A100 2 WEEKS ago and I still got no reply from ST. ;-(
What is going on there??

Aries · Post by **Aries** » Wed Jan 19, 2005 5:41 am

Hi AndreD,

Look in posts:-

http://www.planetz.com/forums/viewtopic ... orum=10&77

Send your info to Craig Campbell:-

cc@sonictimeworks.com

Regards

Aries

[ This Message was edited by: Aries on 2005-01-19 05:43 ]

AndreD · Post by **AndreD** » Wed Jan 19, 2005 5:54 am

Hi,
thanx but the whole delivery-situation is unacceptable to me. (at least for my customers!)

AndreD · Post by **AndreD** » Wed Jan 19, 2005 5:57 am

got it, at least but it is always an odyssey......

[ This Message was edited by: AndreD on 2005-01-19 17:27 ]

AndreD · Post by **AndreD** » Thu Jan 20, 2005 6:04 am

AHH!
I got the bill only! Still no keys...

Spirit · Post by **Spirit** » Thu Jan 20, 2005 7:56 am

Two weeks and only the bill ? That's woeful service.....

Ben Walker · Post by **Ben Walker** » Thu Jan 20, 2005 9:45 am

Ordered mine last week and got the file and the key within 24 hours.
I'd definitely get on to Craig.
Ben

deejaysly · Post by **deejaysly** » Fri Jan 21, 2005 5:26 am

When i placed an order on STW site a while back (can't remember whether it was for P-100 or Sharc One), i filled out the form and sent it....

couple of days later i had heard nothing... emailed the guys at STW but said they hadn't received any order from me so had to fill in the form and send it again!!!

sounds like this may have happened to you too Andre... it turns out they do have problems with their web site occasionally...

things like this i ALWAYS chase after a couple of days standard especially if i don't hear anything...

i advise everyone else placing orders with STW (or any company for that matter) to do the same so that way you're not kept waiting and also know exactly what's going on or what delays are expected and the reasons for them...

[ This Message was edited by: deejaysly on 2005-01-21 05:29 ]

AndreD · Post by **AndreD** » Fri Jan 21, 2005 5:48 am

...still waiting...

Spirit · Post by **Spirit** » Fri Jan 21, 2005 7:09 am

On 2005-01-21 05:26, deejaysly wrote:

couple of days later i had heard nothing... emailed the guys at STW but said they hadn't received any order from me so had to fill in the form and send it again!!!

sounds like this may have happened to you too Andre... it turns out they do have problems with their web site occasionally...

Yes, but they heard enough to send the bill !

Aries · Post by **Aries** » Fri Jan 21, 2005 7:35 am

On 2005-01-21 05:48, AndreD wrote:
...still waiting...

Hi AndreD,

Have you contacted Craig and asked for your serial numbers?.

I waited 3 days for my A-100 and then contacted Craig, I recieved my serial No. and then my Key, all within 24 hours.

Regards

Aries