Okay, I screwed my computer and the only thing they had in the store was a crappy mobo, which I am now finding is pretty much incompatible with my SCOPE (also the price was a rip)... So either the SCOPE or the mobo has to be changed... and not wanting to make the thousands of pounds worth of Outboard pretty useless, I am going to buy a new mobo. Only question is... what do I do with the old one?
I return it to the store, as clean as possible and explain that it wont work. Anyone got any ideas on the best ploy to use with this? I am thinking of saying... works fine, until 30 minutes from when I turn it on, it crashes. That way, they can't test it - they just have to give me a refund.
Advice on returning a motherboard...
I think that the best thing is to be correct, also because the seller can (and will) answer that if it crashes after 30 mins it's a software fault or a fault of yours, and that all other customers are ok with it.
If you asked for a specifical feature before buying and that feature is not included, that can be the only way to force him to give a refund.
Otherwise I would just tell him that I discovered that there is incompatibility between it and CWA cards, that it can be a good mobo but totally useless for you, and that you would be glad to give it back and buy something better instead. If the price you paid was so low, even if he get's it back at a slightly reduced value, you won't loose too much, and maybe he could consider gaining a good customer and just take it back.
<font size=-1>[ This Message was edited by: alfonso on 2004-12-09 15:06 ]</font>
If you asked for a specifical feature before buying and that feature is not included, that can be the only way to force him to give a refund.
Otherwise I would just tell him that I discovered that there is incompatibility between it and CWA cards, that it can be a good mobo but totally useless for you, and that you would be glad to give it back and buy something better instead. If the price you paid was so low, even if he get's it back at a slightly reduced value, you won't loose too much, and maybe he could consider gaining a good customer and just take it back.
<font size=-1>[ This Message was edited by: alfonso on 2004-12-09 15:06 ]</font>
The place I deal with has always been very reasonable in these sorts of situations.
As long as you have all the original stuff and nothing is damaged, they may just be happy to exchange it. Admittedly, my place does charge a 15% re-stocking fee, which is still better than getting nothing for a board you can't use.
R
As long as you have all the original stuff and nothing is damaged, they may just be happy to exchange it. Admittedly, my place does charge a 15% re-stocking fee, which is still better than getting nothing for a board you can't use.
R