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Posted: Tue Sep 03, 2002 2:33 pm
by bastian
My computer is rebooting since i enabled "NT-APM/Legacy support" I was hoping the computer would shoutdown properly but mine is rebooting. XP was installed as "standard PC".

Any ideas, thanks
/bastian

Posted: Tue Sep 03, 2002 4:02 pm
by remixme
I think I saw a patch on windows update for that, or a very similar problem......
Take a look.

Posted: Tue Sep 03, 2002 4:28 pm
by bastian
Thanks

OK-there must be some wrong settings on my TUSL2-C. According to this:

"Whether or not APM is enabled makes a difference — but the effect could go two ways. Some users report that XP reboots on shutdown if APM is enabled, but shuts Windows down just fine if APM is disabled. Other users report exactly the opposite behavior. According to Jack Dunne, this is similar to a known Windows 2000 problem. The issue seems related to the computer’s specific hardware or BIOS — so, as with all NT operating systems, stick to the Hardware Compatibility List where possible" http://aumha.org/a/shtdwnxp.htm

I have the same hardware and software as with my old BX133-mobo which didn´t have this problem. Hmmm

/bastian

Posted: Tue Sep 03, 2002 5:37 pm
by mrvinyl
once apm is on u should be able 2 shut down no probs
check http://www.tweakxp.com for more info

Posted: Tue Sep 03, 2002 7:09 pm
by Kurosawa
Hi,

I had the same problem - tried all the usual APM and power settings under windows but nothing worked. Turns out XP won't shut down if it encounters a dodgy driver on shutdown so it re-boots to try and fix the problem! Try this:
- Right click on "My Computer"
- click on advanced tab
- click on settings under "startup and recovery"
- disable "Automatically restart" under "system failure"
- shutdown windows

Hopefully now you'll get an error screen that will tell you the driver etc that is causing the problem( i.e. xxxx.dll). Do a search to find the problem file and rename it to xxxx.old then try shutting down again - hopefully your PC will shutwon properly now! If it does, then you know it was your culprit.
In my case it was a dodgy graphic tablet driver - once I new what was causing the error I went to the manufacturer's web site and they had a new driver version that fixed the problem. Hope this helps.
Cheers

<font size=-1>[ This Message was edited by: Kurosawa on 2002-09-03 20:11 ]</font>

Posted: Tue Sep 03, 2002 11:44 pm
by at0m
Ok, here goes my idea:
->Control Panel
->Add Hardware
->Yes it's allready connected
->(below list) Add new hw dev
->Choose manual device selection
->type: NT/APM/Legacy Support
->NT Apm/Legacy Interface Node

<font size=-1>[ This Message was edited by: at0mic on 2002-09-04 01:54 ]</font>

Posted: Thu Sep 05, 2002 6:36 pm
by bastian
Thanks again

I have "automatically restart" disabled and i not getting any error screens, so i´m not sure which driver it is causing problems.
Still useful info, thanks Kurosawa.

I also searched XP for updates but didn´t find any specific one for this. I´ve basically only installed the critical recommanded updates on Windows-updates.

Maybe it could have something to do with the chipset updates. Installing the graphics chipset for 815 i get messages that the install failed. Don´t know why. Downloaded the latest drivers from Intel for XP.


/bastian

Posted: Thu Sep 05, 2002 7:17 pm
by remixme
List your full system spec, and make sure you have the lastest bios, and lastest drivers for all your devices.

Posted: Thu Sep 05, 2002 11:59 pm
by at0m
Yeah, that'll be proly easiest and quicker. There's a Creamware Users Setups topic for that in the tech forum....

Posted: Sat Sep 07, 2002 1:43 am
by Kurosawa
Hi again, sorry to hear you're still having problems Bastian. The only other thing I can suggest is a problem with Roxio EZ CD and Direct CD (CD burning software). If you've got this software installed - check for a new version - as it has been known to cause some problems with XP shutdown.
Good luck...