No recording scope v7

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Eric renaud
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No recording scope v7

Post by Eric renaud »

Éric : First computer : pulsar II a16 ultra, scope v7 , windows 10, cubase 11 .ALL IS OK !
Second computer : luna II 2 Adat , scope v7 ,Windows 10. cubase 12 .
4 days before I install w10 64 b , cubase 12 and new scope v7 in this computer ( before it was in w7 32b , cubase 5 ,Luna scope v5.1 )
Windows install is ok, cubase 12 install is Ok , the install scope v7 also I think is correct .
After two days of research impossible to record audio in cubase .no signal in the record mixer ..the signal in the cubase out mixer is ok , the signal in and out are ok in the scope mixer .the stereo out signal go very well in the HP .
In my research I install a « basic « usb audio interface foscurit 4/4 and no problem I can record in cubase !!!
If somebody can help me it will be very kind..
nebelfuerst
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Re: No recording scope v7

Post by nebelfuerst »

What Asio-drivers did you use in scope ?

Try the plain ones first.. don't try float or asio2 first..

Do you have other Asio-software you can try ?
( I don't own cubase, but ableton, bitwig and samplitude worked well with W10. Audacity with asio gabe me a blue screen.)
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garyb
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Re: No recording scope v7

Post by garyb »

ASIO2 should work.
Eric renaud
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Re: No recording scope v7

Post by Eric renaud »

Thank for your answer ,I try with audacity, and it is the same problem as cubase 12 ,no recording …in sound forge stereo out ok but no recording ( no error message ) windows 10 no error message the configuration is normal (line sonic core icon is green.)
Sorry but please say me what sort of drivers is in scope 7 and how to see theme …
I cubase : latence 7,279 ms. Fréquence 44,100khz .32bit float (.it is the same in my other computer )
Thank you very much ( and sorry for my poor English langage …)
nebelfuerst
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Re: No recording scope v7

Post by nebelfuerst »

Don't get me wrong: Audacity was the only DAW the did not work for me.
Samplitude, Ableton or Bitwig worked well.

You could also use foobar2000 with the asio-plugin. This way you could check if feeding into scope works.

My driver in windows-device manager identifies as: date 30.11.2017 Version 7.0.4.0

(If you installed 5.1 parallel to 7.0, you need to force the right driver by installing manually.)
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Eric renaud
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Re: No recording scope v7

Post by Eric renaud »

Ok I try to install v5 parallel to v7 …
Thank you.
Eric renaud
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Re: No recording scope v7

Post by Eric renaud »

Hello ..
I have cloned the DD off my other computer in a new data DD , and windows start well .all is ok midi recording but the audio recording is always not efficient !!!
I think there is a physical problème in the Luna .
I have another Luna but I don’t try it because she is v5.1 version ..
I don’t known if it is possible to have a provisoire activation key before buying another licence ..
Perhaps Gary have the answer at this question ?
( Ican return the old Luna by post .)
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garyb
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Re: No recording scope v7

Post by garyb »

you can get a temporary key buy installing v7 and then copy/paste the request string into an email to support that asks for a temporary key. if the first card is broken, you can get a free key for the new card, but only if you return the broken card to support.

did you follow the setup suggestions in the pdf that comes with v7? do this first. if you need a new copy, contact support.
Eric renaud
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Re: No recording scope v7

Post by Eric renaud »

Hello
Thank you for your answer ,I have the pdf ( release note built 1707 ) with my v7 key .
I will read again with more attention and control the good running off the install process .
My PC configuration is large :windows 10 .cpu intel i7 ,24 go ram , DD : ssd 250 go .the same that my first computer .
Windows 10 was updated before v7 install .
If the problem is not resolved after that ,I will try to reinstall v7 in a double off Luna II I have in my stock .
If a temporary key is possible I could verify if it is a mechanical problèm .if it is resolved ,of course I can return the old Luna if necessary .
Your help and assistance is very kind and very appreciate for me .
Eric
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Bud Weiser
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Re: No recording scope v7

Post by Bud Weiser »

Eric renaud wrote: Thu May 04, 2023 11:55 am
My PC configuration is large :windows 10 .cpu intel i7 ,24 go ram , DD : ssd 250 go .the same that my first computer .
Windows 10 was updated before v7 install .
Doesn´t matter.
Which Intel i7?
Only 1 250GB SSD ? Which brand, model, SATA600 or NVMe PCie 3.0, or 4.0 ?

250Gb isn´t much and SSDs of that size are usually slower than the 500GB, 1-, 2- and 4TB models

Don´t record on system drive !!!
Use a separate recording drive, render drive, data drive and so on.

For realtime audio recordings, I still prefer a HDD because SSD trim might kick into a recording session.
Render VST to SSD is o.k.,- but use the system drive for system and applications only.

Download this DAW guide from this thread ... viewtopic.php?p=354555#p354555 and tweak your Win 10 for recording.

:)

Bud
Eric renaud
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Re: No recording scope v7

Post by Eric renaud »

Ok thanks
Windows 10 system is in a 250 Gb SSD hard drive .( cubase 12 is in this hard drive ) (C)
All the vst data ,fills grooves etc are in 1To HDD hard drive . (G)
All the records songs are in another HDD 1To hard drive . (H)

( I can transfer easily the 250 ssd to a 550 ssd HD. ). Is cubase in the good hard drive ?
Watt can I do else ?
Thank you for your help .
Eric
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garyb
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Re: No recording scope v7

Post by garyb »

Cubase shouild be on the C: drive.
Eric renaud
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Re: No recording scope v7

Post by Eric renaud »

Ok thank ..
Eric renaud
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Re: No recording scope v7

Post by Eric renaud »

Hello
I try to contact the technical support off Sonic core , since a few days , but I have this answer :
« There was an error trying to send your message. Please try again later. »
Do somebody have this problem ?
Thank you .
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garyb
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Re: No recording scope v7

Post by garyb »

i just tested it, the support address definitely works.
support [at] sonic-core.de
Eric renaud
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Re: No recording scope v7

Post by Eric renaud »

Thank Gary for your avaibility ,
I try again No result .
I think it is a problème with re CAPTCHA who not display ..
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garyb
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Re: No recording scope v7

Post by garyb »

no recaptcha on emails....
did you just send an email normally, or did you use the contact application?

just send a normal email.
Eric renaud
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Re: No recording scope v7

Post by Eric renaud »

I try this Ok thank you ..
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Re: No recording scope v7

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Eric renaud
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Re: No recording scope v7

Post by Eric renaud »

Thank you for your help .

Finally it was a problem with my Luna II .
She is out off order ! ( only for recording )
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