Sonic Core Support Contact Question

An area for people to discuss Scope related problems, issues, etc.

Moderators: valis, garyb

Post Reply
al_bot
Posts: 36
Joined: Sun Dec 25, 2016 2:14 pm
Location: USA

Sonic Core Support Contact Question

Post by al_bot »

Couple quick questions:
1. is this still the valid support email for Sonic Core? http://scope.zone/index.php?id=61&lg=en&d_2338=40
2. is there a summer break occurring at this time?

Just wondering, I placed an order last week but didn't get my product key yet. Didn't know if it there was maybe a summer break/people are out and i just need to wait longer?

Thanks!
Last edited by al_bot on Fri Jun 11, 2021 9:06 am, edited 1 time in total.
User avatar
valis
Posts: 7306
Joined: Sun Sep 23, 2001 4:00 pm
Location: West Coast USA
Contact:

Re: Sonic Core Support Contact Question

Post by valis »

There are parties in the US that coordinate with germany, and sometimes coordinating between the two can be somewhat asynchronous one might say. I'm sure your purchase is safe and hopefully you'll at least hear from support that things are in progress at some point. :)
User avatar
garyb
Moderator
Posts: 23248
Joined: Sun Apr 15, 2001 4:00 pm
Location: ghetto by the sea

Re: Sonic Core Support Contact Question

Post by garyb »

what key didn't you get?
was it for a Pro One?

if so, that key was sent, but your damned email host bounced it back. i sent an email asking if you have an alternate address, but no response yet. did you try writing to that support address and asking there? it would be nice if you would remove the @ and change it to an [AT] or something similar so that support emails aren't clogged with more spam than ever...
al_bot
Posts: 36
Joined: Sun Dec 25, 2016 2:14 pm
Location: USA

Re: Sonic Core Support Contact Question

Post by al_bot »

Email host issue, understood. yeah, never got any of the emails /responses. :(
I'll switch to different email address and send to support again. I've updated and removed the support email from the post. Thanks!
User avatar
garyb
Moderator
Posts: 23248
Joined: Sun Apr 15, 2001 4:00 pm
Location: ghetto by the sea

Re: Sonic Core Support Contact Question

Post by garyb »

you should have the key now...
al_bot
Posts: 36
Joined: Sun Dec 25, 2016 2:14 pm
Location: USA

Re: Sonic Core Support Contact Question

Post by al_bot »

Awesome! Thank you!
Post Reply