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Pulsar 2 license to another Pulsar 2
Posted: Thu Aug 27, 2020 12:34 am
by Gabriele
Hi, I have three Pulsar boards (Pulsar 1, Pulsar 2, Pulsar 2 xlink).
I believe Pulsar 2 has some kind of problem. I would like to deactivate it but then Scope 7 would not start because it is licensed on this card. Is it possible to transfer the license to another of the two cards that have remained intact or should I buy another license?
Thank you..
Re: Pulsar 2 license to another Pulsar 2
Posted: Thu Aug 27, 2020 12:45 am
by valis
Email support here:
http://scope.zone/
GaryB may respond here as well, so check back soon.
Re: Pulsar 2 license to another Pulsar 2
Posted: Thu Aug 27, 2020 7:14 am
by garyb
yes. you will need to send the card back to get the license transferred for free.
write to support.
Re: Pulsar 2 license to another Pulsar 2
Posted: Thu Aug 27, 2020 3:20 pm
by Gabriele
Ok thank you for the info..
p.s. If I send back the card can it be repaired?
Re: Pulsar 2 license to another Pulsar 2
Posted: Thu Aug 27, 2020 3:29 pm
by garyb
no, sorry. there aren't any parts...
Re: Pulsar 2 license to another Pulsar 2
Posted: Sat Aug 29, 2020 9:49 am
by Gabriele
Ok...I'm not completely sure if Pulsar 2 is really damaged. But I think that's the cause of my system freeze. It is a card I bought used 17 years ago and since I have it the system freezes every now and then (rarely anyway). So I wouldn't want to send my card in vain. Would there be the possibility to activate a trial version of the software? So I could test the system if it works stably with only the other two cards.
Re: Pulsar 2 license to another Pulsar 2
Posted: Sat Aug 29, 2020 10:07 am
by garyb
sure!
again, that can only be done by contacting support.
Re: Pulsar 2 license to another Pulsar 2
Posted: Sat Aug 29, 2020 1:54 pm
by Gabriele
Perfect! I will contact the SonicCore support...
Thank you very much Garyb!