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Problem installing Pulsar under windows 7

Posted: Sun Nov 13, 2016 3:16 pm
by vlaad3
I'm trying to install Pulsar 1 under window 7 32bit.
- Downloaded scope 4.5 software
- Manually installed creamware drivers.
- Run the setup file with XP compatibility and admin rights
- The installation gets to the page where I select package to install. I enter key for Pulsar package, but "next" button is still greyed out and I cant continue with the install.
- Tried to enter the key in Scope 4.0 and Scope 3.1 boxes, but doesnt work...

I'm new to Scope, so what am I doing wrong?

Re: Problem installing Pulsar under windows 7

Posted: Mon Nov 14, 2016 12:11 pm
by vlaad3
Well, I tried under XP, but cant get passed "Select the package to install" window...
I type "software key" from the 1st page of the manual, but its works only for Pulsar key, and "Next" button is still greyed out.
Tried to enter the same key for Scope, or other keys, but no go.
Any ideas?

Re: Problem installing Pulsar under windows 7

Posted: Mon Nov 14, 2016 12:31 pm
by garyb
uninstall, trash the Scope folder and start over.

Re: Problem installing Pulsar under windows 7

Posted: Mon Nov 14, 2016 1:49 pm
by vlaad3
Still nothing.
I didnt know I have to register so I sent an email. We'll see if that helps.

Re: Problem installing Pulsar under windows 7

Posted: Mon Nov 14, 2016 1:55 pm
by garyb
there is no registration.

you don't have a v4 keyfile?

you will need that. you will get v4 keys in an email in response to your registration letter. keyfiles never go bad. don't lose it once you have it.

v4 does not work 100% in Windows 7. be advised.

Re: Problem installing Pulsar under windows 7

Posted: Mon Nov 14, 2016 3:25 pm
by vlaad3
No, dont have the keys so I guess I'll have to wait for the registration team to answer.
Thanx

Re: Problem installing Pulsar under windows 7

Posted: Tue Nov 15, 2016 12:49 am
by vlaad3
As you said, people from SC were kind enough to send me v4 key.
Under XP everything works.
Under Win7 the driver looks installed (in device manager) but doesnt exist in system sound properties..

Re: Problem installing Pulsar under windows 7

Posted: Tue Nov 15, 2016 1:01 am
by garyb
it was my pleasure.
:D
-gary