PlanetZ forums - scopeusers.com

hello

im getting E0001A error opening scope pci 5.1 , i used this keyfile many many times before and i also tried older keyfiles for 5.0 and for 5.1

tried reinstalling scope , tried copy paste full scope folder

nothing works , can i do anything else before reinstalling windows?

my system is

win 7 64
scope pro 15 , pulser 2

i don't think that it's a software issue.
keys don't go bad. when Scope starts, it does a systems diagnostics. if it fails, then a warning is thrown up.
it might help to see a screenshot of the error message.

http://pho.to/9hyLu


http://pho.to/9hyNt


http://pho.to/9hyO3

i just found out the problem , scope installation dont show my scope pro card only pulser2 which i dont have 5.1 or 5.0 keys to only 4.0 or 4.5 , all my new keys are for my scope pro card.

it doesnt show my scope pro card in device manager only pulsar 2


is there any hope maybe its the windows itself ? clean installation can fix this? i did play with net framework and visual c++ installations few days ago (installed/reinstalled several times bunch of
different versions)

any advice would be much appreciated

also tried to change the pci slots , reinstall scope drivers - no change windows shows only pulsar 2


http://pho.to/9hyYa

are you sure that the Scope pro card is all the way into the slot?

you can try cleaning the card's contacts with a good commercial contact cleaner. you can also use 99% alcohol, but do NOT use less than 99% pure alcohol. you should at least get a "found new hardware" message when the card is recognized by windows. if the card is not recognized, it's probably broken...

yhea that's what scares me , i didnt get the "found new hardware" message at all , i'll get tomorrow some 99% ALC and clean it really hope its not dead

no change , windows dont see anything connected , no "found new hardware" message

Try swapping the two cards before you give up.

if the big card is broken, write to support and include a copy of your keyfile(s). if you return the broken card, we'll move the v5.1 license to the other card.

wow Gary! thanks at least not all is lost ill write them asap THANK YOU SO MUCH!!

@jksuperstar

i tried million times over 3 different pci slots , pulsar 2 no problems in any of them but the scope pro card not being recognized by windows at all although its getting hot like its working

If I were in your situation, I'd do the following:

Remove both Scope cards

Pull apart the Scope Pro and clean the pins (I like Stabilent 22)

Restore only the Scope Pro and see what happens

good luck