PlanetZ forums - scopeusers.com

Hi, i'm not sure if anyone from Sonic Core checks these forums or if maybe there are people who are in contact with members of Sonic Core, but i'm not happy!

I purchase the Zarg bundle and various DAS plugins during the Scope 6 promotion and the money has been taken out of my account. I have also been asked for my serial number, which I have supplied twice. I havent received my plugin codes. I have emailed Sonic Core twice and regarding this only received the standard automated response.

I bought a fair bit of software over Christmas during the 'sales' and all the codes and instruction to download were either sent immediately of within 24 hours.

I would be nice if Sonic Core could at least send me an email saying 'we apologise for the delay - we have had an unprecedented number of orders..' etc, but still nothing..!!

Out of interest, has anyone received their plugin codes that they ordered during the promotion yet?

Cheers,

Seth.

Yes, I already got my keys and rest assured that you will get them eventually, too!
Just have a little patience since they only have skeleton staff at the office at the moment due to NAMM.

In the meantime you can already download the plug-ins from their ftp server and install them.

I bought a DAS reverb and haven't received the key yet. Hopefully they clear the backlog this week.

No keys for me yet. I understand in the past Sonic-Core pulled the automated key-gen machine off the internet because it was hacked, and now they have to generate keys manually on a separate machine.

Maybe they need to find a faster/better system? It gets annoying when they have a notice in the receipt that the keys "will be sent within 12 hours".

Same here, no keys yet.
Waiting for DELIVERY Day!!

Don't worry you'll get em. I ordered on Tuesday the Polteq and the I think DAS 2A, i was at the pizza shop a second ago(Daydreaming about my extra 12 chips) when I got the email notification that they sent the Polteq key. They have NAMM on there plate, so things are a little slow.

Just like real food made from scratch!

Update: Got both keys now

Cheers!

They're definitely back-logged.
I normally get my keys right away, but it's been a couple days - and it's Monday, and NAMM starts Thursday.

Greg

Keys here!

Just the DAS Polteq, A550 and N1084 EQ collection. I needed some more "musical" EQs to play with, vs. the other mastering set. Maybe I'll kick myself for not getting both. Oh well. On to finding a good A16 ultra now...

I also just got my keys ...

Got the keys

I got keys at last. But I was really disappointed that SC take 25 Euro for e-mail delivery. And very late delivery. I could to bai 1 extra das plug-in. LThat looks bad.

Be happy the company exists.
Be happy you have anything at all.
Be understanding and greatfull.
Long live S|C, In my mind a very moral company with a heart.
The discounts were amazing.
Looking forward to the future of this company.

p.s. I'd be really unhappy to have ALL the zarg synths for just under 500 euro. Jeez.

I waited about a week for one plug in key and got the other's about 2 days after order.

Got myself Void, Solaris and the D.A.S Highend EQ bundle.
Was also a lucky winner of the ConvolveQ and Mod4 for doing a Youtube vid about the Xite-1.

The best things come to those who wait.

Thanks for all the support guys, they just sent me the keys..!!

Now I just need to finish these current project and get some time to write something new with ALL of these amazing new plugins..!!

Keys emailed today.

I have waiting since 27.desember for my Scope 5.1 upgrade/keys.

hewlet wrote:I have waiting since 27.desember for my Scope 5.1 upgrade/keys.

send a reminder e-mail to the registration e-mail.

Got my DAS key

Hope I get my 5.1 keys soon. I miss-typed the S/N when they sent an email asking for it again. Last Thursday morning I got an email that the S/N did not exist. I replied with the correct one immediately.
Sunday (and each day after) I sent a follow up, but only get automated responses. It has been a week now. I can wait, but I'm starting to get a little impatient.

you should have it shortly. if you don't see it by tomorrow night, send me a pm.

You see! Liquid EDGE is absolutely right. Where else would you get the great support that Gary offers along with others at S/C.

R