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Xite-1 D Ongoing Problems
Posted: Sun Dec 04, 2011 7:05 pm
by bigdealz
I purchased a new Xite 1-D in February of this year. I also purchased a new PC, as per the specs on the SC website.
I had some issues with it and Gary B helped a lot in getting it all working (thank you Gary). It worked fine for a while but then it started crashing again. A midi filter in the routing window seemed to help but in the last 2 months it has been crashing again, even with clients! The first message is usually "copy protection violation" followed by a series of other messages.
I have no idea what is wrong and it has become really frustrating.
Just wondering if anyone else had these sorts of issues with the Xite products?
Re: Xite-1 D Ongoing Problems
Posted: Sun Dec 04, 2011 8:48 pm
by jksuperstar
Do yo use a laptop or desktop? Can the cable wiggle?
The only time I've gotten copyright protection warnings is when my laptop expresscard wiggles out of place, or the mini-hdmi cable gets knocked loose. Then the scope system suddenly looses communication, and also authentication, and throws up the warning screen.
I have an XITE-1, but don't think it'd be any different.
Re: Xite-1 D Ongoing Problems
Posted: Sun Dec 04, 2011 9:04 pm
by dante
I'm using XITE-1D on a rackmount PC and haven't had any issue like that.
Re: Xite-1 D Ongoing Problems
Posted: Sun Dec 04, 2011 9:34 pm
by bigdealz
It is a desktop pc so the cable is safely at the back and doesn't get moved. It works for about 15 minutes then it crashes.
It just crashed now and I got a screenshot of the message. It seems to be about midi but I have tried loading Scope without any midi cables attached - usb midi and the standard midi cable through the xite 1D - but it still crashes.
Re: Xite-1 D Ongoing Problems
Posted: Mon Dec 05, 2011 12:30 am
by garyb
bad power supply or hdmi cable, most likely.....
Re: Xite-1 D Ongoing Problems
Posted: Mon Dec 05, 2011 5:19 am
by xite knight
I used to get that copy violation message frequently. To make a long story short, the problem diappeared after I made sure that all my studio equipment (in particular the xite and the pc) is connected to only one (grounded) power strip.
Re: Xite-1 D Ongoing Problems
Posted: Mon Dec 05, 2011 2:37 pm
by bigdealz
Yes, it seems to be power related, so I am checking that now. Hopefully, that's what the problem is.
Re: Xite-1 D Ongoing Problems
Posted: Mon Dec 05, 2011 10:20 pm
by siriusbliss
garyb wrote:bad power supply or hdmi cable, most likely.....
yes, most likely.
Greg
Re: Xite-1 D Ongoing Problems
Posted: Fri Dec 16, 2011 12:26 pm
by dante
bigdealz, can you confirm that this issue was a power supply problem ? I'm tracking these sorts of issues for a trouble shooting guide.
Re: Xite-1 D Ongoing Problems
Posted: Fri Dec 16, 2011 2:35 pm
by bigdealz
Sonic Core should be able to do that... it's on it's way back to Germany now as we speak. I'll let you know what they say, although I am also hoping to upgrade it to the Xite 1.
Re: Xite-1 D Ongoing Problems
Posted: Fri Dec 16, 2011 2:50 pm
by dante
Ok keep us posted - good luck w/ the upgrade !
Re: Xite-1 D Ongoing Problems
Posted: Fri Dec 16, 2011 3:06 pm
by bigdealz
Thanks,
Have you heard of similar issues like mine?
Re: Xite-1 D Ongoing Problems
Posted: Sat Dec 17, 2011 2:28 pm
by dante
Yes, same error, but different causes.
Re: Xite-1 D Ongoing Problems
Posted: Sat Dec 17, 2011 2:39 pm
by garyb
that error will always manifest when the computer and the XITE stop communicating. there are several reasons for that to happen, but interrupted communication is pretty much the ONLY time you'll see that error.