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ProTone in Scope 5 won't load

Posted: Fri Dec 18, 2009 10:11 am
by King of Snake
Has anyone managed to get ProTone working in v5?
I found the new v5 proTone.dev file on the SC ftp server, so I copied that into my devices folder. When I try to load it, it gives me the registration window as it should, I load my keyfile and it says "import succeed" but then nothing happens :-?
Is there anything I'm missing here?

Re: ProTone in Scope 5 won't load

Posted: Fri Dec 18, 2009 10:29 am
by Mr Arkadin
Works fine here - i didn't do anything special so can't be of much help, but it does work.

Re: ProTone in Scope 5 won't load

Posted: Fri Dec 18, 2009 10:52 am
by Tau
Same thing happens to me - but after I import the keyfile, and get the import succeed message, Scope crashes.

Already contacted S|C on this.

T

Re: ProTone in Scope 5 won't load

Posted: Fri Dec 18, 2009 11:18 am
by krizrox
I wasn't able to get it working either so I sent Sonic Core an email asking for help. This was the response that came back:

Yes, OXE not working anymore, you have to install manually until we
have our new installers ready.


The keyfile.v5 is for your Scope 5.0 installation.

-- Important for Scope 5.0 installation !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1. Backup your old Scope installation in a zip.
2. Uninstall the old Scope Software and drivers
3. Install the v5.0
4. Import the keyfile.5 when starting Scope 5 first time

For proTone (attached) you may need an additional key.
Please load the device and send me the request string.
After this end Scope via task manager.


So my interpretation of this is that you need to request an additional key from them. I haven't done this yet so I don't know for sure what's going on. Good luck.

Re: ProTone in Scope 5 won't load

Posted: Fri Dec 18, 2009 11:46 am
by Mr Arkadin
krizrox wrote:
So my interpretation of this is that you need to request an additional key from them.
i think you're right. i emailed Ralf D a number of times a while ago after the first 5.0RC came out and it's possible he sent me a key - he certainly sent me proTone as it wasn't on the ftp at the time.

Re: ProTone in Scope 5 won't load

Posted: Sat Dec 19, 2009 10:01 am
by erminardi
same problem here today :(
when I try to load ProTone is says "import succeed" then "cannot load... bla bla..."

Re: ProTone in Scope 5 won't load

Posted: Sun Dec 20, 2009 8:59 am
by King of Snake
well I emailed SC about it and asked about a possible new key. Will wait and see what they reply...

Re: ProTone in Scope 5 won't load

Posted: Wed Dec 23, 2009 2:58 am
by King of Snake
ok they emailed me a new key and now it loads! \o/

Thanks SC!