PlanetZ forums - scopeusers.com

I would appreciate help troubleshooting this issue: I have recently performed a clean install of Win XP and SFP 4.5. I updated the ASPI layer, the driver and software appear to install OK.

Have tried reinstalling a number of times, no luck. Even plugged the card into another PC to check that it's not a hardware issue and it worked fine. No audio progs can access the card. either saying 'Device could not be opened' or similar message eg. Wavelab: 'driver does not seem to match any hardware installed.

Any thoughts?

post a screenshot of your routing window....

Don't seem to be able to post the routing window but I have tried various projects including the basic default with wave & asio drivers to others with adat, etc I had worked with before. No incoming sound appears in the mixer.

I've been using this for years so tried different samplerates, ULLI settings, everything I could think of.

gotcha.
have you tried reinstalling the driver only?

Success!! I accosted a local tech guy passing in his car and asked if he had any alcohol...just to clean the card contacts. He suggested getting deoxit or even using an eraser (as in rubber) which I did. Bingo - sound precious sound again!

glad that's all it was.