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Scope 5 with Windows 7 giving BSOD all the time
Posted: Tue Nov 03, 2009 8:55 am
by f_kafka_il
Hi, for some reason, after installing scope 5 on win7, i'm getting bsod every few minuts/hours while working with cubase5, or sometimes just browsing documents and using internet explorer gives me a bsod, it says something related with sscope.dll (or was it sscope.sys cant remember).
any idea?
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Tue Nov 03, 2009 11:28 am
by garyb
blue screens are a hardware issue.
is your card sharing an irq with another device?
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Tue Nov 03, 2009 1:11 pm
by f_kafka_il
Well, In Win XP it works perfectly Fine.
always has been...
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Tue Nov 03, 2009 2:50 pm
by garyb
that's meaningless.
irqs are assigned by the os. did you check?
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Tue Nov 03, 2009 3:02 pm
by f_kafka_il
I checked, it seems like few devices are sharing the same IRQ entry as the scope pci card does:
Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
Intel(R) ICH10 Family USB Univesral Host Controller - 3A37
NVIDIA GeForce 6800 Series GPU
could that indicate a problem?
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Tue Nov 03, 2009 3:06 pm
by garyb
of course!
try a different slot. you will certainly need to disable at least a usb controller or two in the device manager, but a different slot may minimize the number of devices that share with the Scope card.
let me know what the best configuration gives you and i'll help further...
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Thu Nov 12, 2009 8:36 am
by f_kafka_il
i changed slot, now my scope is on irq 17
also on same irq:
Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20)
and still getting blue screens :\
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Thu Nov 12, 2009 11:29 am
by garyb
what motherboard is that?
is there anything in the pcie slots that those roots control?
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Sun Nov 15, 2009 11:58 am
by f_kafka_il
its an Asus P5Q motherboard... with Q6600 quad core cpu
uhmmm...
well on my pci-e i've got my geforce 6800 gt gfx...
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Sun Nov 15, 2009 12:54 pm
by garyb
ok, see if there is a pci-e root port 0. if so, disable those two ports that are sharing in the device manager. have you disabled parallel and serial ports in the bios? are you using the ethernet? if not you can disable that in the device manager as well.
the processor isn't a problem. the motherboard appears to be specialized for the web and gaming. it's probably not the best choice, although i would still expect it to work. there are a number of very different models of this board available, some may work and others may be a no-go. which do you have?
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Wed Jan 06, 2010 6:06 pm
by H-Rave
From what I gather the q6600 came out in 2007 I don't know what the FSB ( 1066 )s or the L2 Cache ((8Mb) 2.4Ghz ),but it could be outdated enough for scope to push the graphics over the edge and cause a blue screen, it could be the power supply isn't powerful enough, I had a 410w power supply and the computer would even start.I'm on windows 7 32bit with a q9400 2.66Ghz and a basic Radeon graphics card I haven't had any blue screens Guitar Rig 4 pissed me off once and Froze the graphics card but that's it, try changing the processor for a more recent core 2 quad or even core 2 duo looking about 140 €.
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Fri Jan 08, 2010 10:49 am
by jul
Hello
I'm using windows7 and 2 pulsarII
No problem here, it's very stable.
I have one problem: i can't play any sound in windows thru wave drivers when the pulsar is set to 48khz, I must switch it to 44.1khz to use windows media player or other.
In ASIO I've no problems in 48khz.
Perhaps someone can explain me why?
For your problem: are you using wave or ASIO with Cubase, have you try differents Ully settings (Windows 7 doesn't like low latency under 6ms)
Bleue screen are not always hardware problem, forget that: you can have bleu screen with faulty drivers or windows services. At the begining of my test with wondows7 I use to have bleue screens every time I didn't use my computer for few miniutes (15~20 min). I thaught it was a hardware problem (like energy saving services of windows7 for example or pulsar...) and finaly I found the problem was Gigasampler drivers. I removed it

and no problems now...
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Fri Jan 08, 2010 1:47 pm
by iSiStOy
Seeing how many devices and how important the shared stuff is, I'd definitively check disabling what Gary suggested first, before even thinking about software issues. My 2 cents
Re: Scope 5 with Windows 7 giving BSOD all the time
Posted: Fri Jan 08, 2010 1:53 pm
by iSiStOy
H-Rave wrote:try changing the processor for a more recent core 2 quad or even core 2 duo
Personnaly, I have a q6600 G0 stepping and it's working fine, on a "old" Asus Commando board.
I Had to disable serial, parallel, included sound chip, pci lan (2 lans on this one) and firewire in the bios and some usb ports (in th os) before it went stable, though...
EDITED