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To get allkey, soniccore doesn't reply

Posted: Sat Jun 23, 2007 11:25 pm
by kapenter
I recently got a scond hand Pulsar 1.

To install the software, I requested allkey by email following address

info@soniccore.com.

I sent an email 3 times but didn't get any reply.

Since I read post on this board, it seems people get reply so far.

What happened to me?

Thank you

Posted: Tue Jun 26, 2007 1:34 am
by kapenter
Since I called Sonic, I found my email account has a problem.

Thanks anyway, I got allkey file


[quote="stardust"]try rb [at] soniccore [dot] com

Maybe you just have been spam filtered ;)
try meaningful subject.[/quote]

Posted: Wed Jun 27, 2007 4:15 am
by Bifop
Idon't know what's going on at SonicCore, but it looks like Ralf is tied at work 24/24h.
I emailed him at 3 am requiring an allkeys file (just got given a 3 dsp board) on the 21st. I got my keys at 1 pm the same day !!!!
:o
This is absolute first class and really fast service....

Ralf for President ! (instead of the one we just got here... )

Posted: Wed Jun 27, 2007 4:43 am
by kylie
Bifop wrote:Idon't know what's going on at SonicCore, but it looks like Ralf is tied at work 24/24h.
he isn't :)

and this makes it even more amazing...
I called him a few days ago (no, to be honest, HE called ME back!), and we had a nice talk about things including the amount of the current staff, and, man, I cannot believe they manage all that with these few people...
they even had time to fix my broken A16U between everything else. (well, I hope so, since it's not finally back here :) )

-greetings, markus-

Posted: Sun Jul 01, 2007 2:25 pm
by astroman
kylie wrote:..., and we had a nice talk about things including the amount of the current staff, and, man, I cannot believe they manage all that with these few people...
it's the quality of the team-members, not just the headcount :D

cheers, tom

Posted: Sun Jul 01, 2007 10:51 pm
by kylie
astroman wrote:
kylie wrote:..., and we had a nice talk about things including the amount of the current staff, and, man, I cannot believe they manage all that with these few people...
it's the quality of the team-members, not just the headcount :D
well, I would consider to change my rating from "unbelievable" to "extremely amazing", but I won't go any further... :)

-greetings, markus-