PlanetZ forums - scopeusers.com

I am trying to upgrade my SFP 3.1 to SFP 4.0 which as I have understood is available for registered users.

I am identified on My Page, I have downloaded the material I need, I have activated the Scope 4.0, I have the activation keys but I cannot download the file allkeys.skf.
I get an error message:

"Serverobjekt-Fehler 'ASP 0177 : 800706ba'
Server.CreateObject-Fehler
/shop2000/de/shop/asp.pro/Profile/downloadKeyfile.asp, Zeile 4
Der RPC-Server ist nicht verfügbar".

Trying to install the SFP 4.0 by entering the activation codes, copied from the table "Activation Keys", by hand doesn't advance from this point.
Only "Back" and "Cancel" are available.

Please help me

kaju

email your SN to jo@creamware.de or rb@creamware.de and request that they send you the all key file.

or simply type in those keys.


make sure you update the ASPI layer as noted on the download page.


<font size=-1>[ This Message was edited by: antar on 2005-06-13 14:59 ]</font>

Antar,
Thank you for your reply.

I got just today morning an answer from CreamWare and did what they and you adviced me to do. They will email me my allkeys-file.
So I hope it's going to be ok within next couple of days.

My problem,as I told, initially was that I was unable to get the installation to advance inspite of entering my codes by hand. I tried several times, so there was nothing wrong in my typing, I'm sure.

Thanks anyway, I'll report the results later.

kaju

Hi Kaju,
we do not need a couple of days.
Please send me your request ( with hardwareserialnumber and Login-name ).
Tomorrow i will generate a new allkeysfile for you and send it by email.
I think Scope 4.0 should work for you tomorrow.
Please write to me directely : rb@creamware.de

cheers
Ralf

On 2005-06-14 02:17, kaju wrote:
Antar,
Thank you for your reply.

I got just today morning an answer from CreamWare and did what they and you adviced me to do. They will email me my allkeys-file.
So I hope it's going to be ok within next couple of days.

My problem,as I told, initially was that I was unable to get the installation to advance inspite of entering my codes by hand. I tried several times, so there was nothing wrong in my typing, I'm sure.

Thanks anyway, I'll report the results later.

kaju

<font size=-1>[ This Message was edited by: Ralf on 2005-06-14 11:00 ]</font>

<font size=-1>[ This Message was edited by: Ralf on 2005-06-14 11:02 ]</font>

Hey Antar,

thanks a lot for your watchful eyes to other users problems. This is a great help for the users as for me also.

Thanks man !!

cheers
Ralf

On 2005-06-13 14:57, antar wrote:
email your SN to jo@creamware.de or rb@creamware.de and request that they send you the all key file.

or simply type in those keys.


make sure you update the ASPI layer as noted on the download page.


<font size=-1>[ This Message was edited by: antar on 2005-06-13 14:59 ]</font>

Thanks everybody. And thanks CreamWare for sending my allkeys file in email.

After I had emailed about my problem it was fixed in two hours.
Really fast service!

kaju