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Posted: Wed Apr 14, 2004 9:24 pm
by zezappa
The reason I'm asking is because I've sold a plugin 30 days ago and since then I mailed CW to transfer that activation key to the new owner but till now I got nor an answer neither the key transfer done.
Does someone got similar problem, is this delay just usual or did I do something wrong?
If some can help me solving this I would thank a lot because now I'm not sure about what to do.
Posted: Thu Apr 15, 2004 5:32 am
by next to nothing
i have experienced both sides of this. I transferred a plugin to antoher user, that went along flawless. But i am now on the second MONTH of waiting for a plugin that was supposed to be transferred to me. guess its busy at CWA houses.
Posted: Thu Apr 15, 2004 6:45 am
by siberiansun
i think the best thing in this case is to make a careful, polite phonecall to CWA.
as mentioned, i bet they got their hands full with their new registration system etc but a friendly phonecall can't be bad.
Posted: Thu Apr 15, 2004 7:18 am
by virtualstudio
Hi
I've the same problem here.
try to call them, but I get answer machine or with the hotline I can't get trough at all!
quess we have to wait.
me also ordered Flexor at my dealer 2 weeks ago and still isn't there. (normal 1 week)
Posted: Thu Apr 15, 2004 7:51 am
by zezappa
Thank you all people for your help.