SFP3.1c installation problem

Nestor · Post by **Nestor** » Sat Feb 21, 2004 2:03 pm

I went through this when first installing in my new system, and I have to agrew with Garyb, just go witn a fresh install, it will work wonders and you'll spend $50 less in aspirines for headaches...

Really...

jla362 · Post by **jla362** » Sat Feb 21, 2004 3:00 pm

Thank you guys, I'll do a fresh format and will try one more time....

303trancer · Post by **303trancer** » Tue Mar 09, 2004 4:26 pm

Hi jla362,

I bought an Pulsar XTC on Ebay and the guy who sold it to me, assured me he would contact CW to ask for registering it on my name. He did nothing. So I asked CW to register the hardware to me and send them the hardware serial number of the card. The send me an e-mail after a few days that I now could register the hardware online. And it worked! The guys at CW do their best. Have some mercy on them, they are now with less guys that have to do a lot off work...
Can you login on CW's site and download your personal allkeys.skf file? If not, ask CW to reregister YOUR hardware. I saw on this forum many of this kind of problems and they allmost always related to incorrect registration keys...

Regards,
Carlo.

jla362 · Post by **jla362** » Sat Apr 03, 2004 4:17 pm

Yes, I can login and download the allkeys.skf, I've tried everything... the last thing I did was formating and installing a Windows 98SE (english). Then installed the Pulsar card drivers, then the adaptec upgrade and nothing... "Next" keeps gray. Creamware support is a f.... sh.t, I can understand copy protection schemas for software but why making things so difficult for a Hardware install when you OWN the card, do the folks at CW think that I'm gonna steal a Pulsar? I'm very dissapointed with this company and their support, being an all time minimoog fan I was very enthusiastic of getting the sounds out of the minimax, now the card rests inside my PC waiting for a magic solution that of course will never come from Mr "Ralf" or CW support.
Thanks anyway to all of you guys that make the real support department of CW without getting paid.
I now clearly understand the recent financial problems of this company, personally i will never recomend nor buy any CW product !!!

Illegal Nephew · Post by **Illegal Nephew** » Tue Jun 15, 2004 9:27 am

I have exactly the same problem with this f***ing CW sh*tty buggy lousy written installer (3.1c). The next button stays grey, my keys are already filled in correctly, so light the bloody next button please. I once (the first time)passed the screen though, but then there were "cannot copy VST/XTC errors" so I made the mistake to quit the installer back then, and so I am here with you guys...
Cannot uninstall, cannot contact creamware. Perhaps some wizard here knows exactly how to manually remove every creamware piece of software, to try a fresh installation?Creamware is a very creative company, but this is not the way you should write an easy and customer-friendly installer. This S*cks!!
And I want to thank you guys for saving me some time, all experiments that came to my mind (different aspi, typing manually, downloading allkeys, yes when the CW-site is OF COURSE NOT WORKING SO I CANNOT EVEN GET TO THIS FILE!!!)were already performed by you...
Any brilliant suggestions are very welcome!!

Mehdi_T · Post by **Mehdi_T** » Tue Jun 15, 2004 10:34 am

does it have to do with the xXTC page at install, when you should check "disconnect" for unecessary/wrong folder of the xtc plugins ?
you can't run the installer again?

at0m · Post by **at0m** » Tue Jun 15, 2004 10:35 am

I have no idea how that got screwed up... during some installations, I had to install the drivers from the installers instead of manually for some reason, try removing them from Device Manager and run the Setup again. Install from and to a simple DOS path name, for example from D:SFP to C;SFP , as described in the manual.

As for your allkeys file: burn it on a cd with the downloaded software next time you get your hands on it.

Plato · Post by **Plato** » Wed Jun 16, 2004 3:02 pm

Looks like you guys have all been ignoring bassdude's post....
I also have had this problem and I think it can be resolved by UPGRADING from 3.1a or b

Illegal Nephew · Post by **Illegal Nephew** » Thu Jun 17, 2004 9:09 am

Hi people!,

My Pulsar is now working fine, I just installed 3.01!
I had it somewhere on CD-RW. Of course that is not the solution but it feels good at the moment

I wan't to make and listen to music, not become a computer wizz.

Greetz, Stephan

Post by **garyb** » Thu Jun 17, 2004 12:06 pm

I wan't to make and listen to music, not become a computer wizz.

Greetz, Stephan

don't use computers. that is not a helpful attitude.

the person who runs a studio is called an engineer. there is certainly a studio inside your computer. to some degree or another, you MUST become an engineer. you didn't buy a television or a toy. what you got was very sophisticated. of course it must be constructed and setup properly.....

all the best to you and smooth sailing!

valis · Post by **valis** » Thu Jun 17, 2004 5:45 pm

For those having problems getting to the creamware site, it has changed since 3.1:

http://www.cwaudio.de/

Also might recommend u try SFP 4.0 while you're there, its free and any keyfiles you download now will almost assuredly be for 4.0 and not 3.1x.

cheers.

Illegal Nephew · Post by **Illegal Nephew** » Fri Jun 18, 2004 2:37 pm

the person who runs a studio is called an engineer. there is certainly a studio inside your computer. to some degree or another, you MUST become an engineer.

Well thank you for your advice Garyb, of course I am not an engineer, because Pulsar 3.01 is a toy and pulsar 3.1c is the only studio. I wonder how they made music before this Pulsar version came out?
I'm sure you know what my previous mail meant

Post by **garyb** » Fri Jun 18, 2004 5:21 pm

hmm, not sure about the email...
academy award quality material was done on v2.x so i disagree about 3.x being a toy.(even though it's fun)

in the past we made music the same way as with pulsar only it cost more and was much more complicated to do the same work.....

blazesboylan · Post by **blazesboylan** » Fri Jun 18, 2004 8:30 pm

OK sorry for steering this highly entertaining thread off-topic but... It's Friday afternoon, I can't help myself...

<off-topic-diatribe>

I will never understand why today's studio owners and employees refer to themselves as "engineers". Is this a joke? Like a gas pump attendant calling himself a "professional petroleum transfer engineer"?

In the "good ol' days", high-budget pro studios were *not* as complex as modern home studios. 4 mics, a mixing console, a compressor, and a tape machine or two were all you needed to make a fantastic album.

The problem was, everything had to be designed and built from the ground up. Thus your "engineer". For the first 2/3 of the 20th century, studio employees had to have a solid grounding in physics, and be able to *engineer* complex electronics devices.

Today, people like me, who couldn't engineer a unity gain amplifier if we tried, let alone a whole studio, have the opportunity to play with neat modular toys. We are *not* engineers!

This doesn't mean that powerful toys should be treated as magic wands. Anyone who wants plug'n'play magic should buy a Roland product, and enjoy their helpful and cost effective technical support.

And I agree with you wholeheartedly, GaryB, that someone who buys a seriously powerful toy should approach it with serious discipline, rigour and patience. (That's not a dig at anyone so please don't flame me.)

Nevertheless, the vast majority of contemporary music devices are toys. And I believe that CreamWare has, in the past, marketed its products as toys.

Which is most unfortunate. Not only do buyers not get what they expect -- something that is cool-sounding with a "Go!" button and nothing else -- but also the people who are looking for seriously powerful toys don't notice CW.

Incidentally, anyone who thinks that CW support is bad should switch to the only serious competitor. I guarantee that after your first Pro Tools upgrade, you'll be selling your used rig for $10 grand and buying brand new CW cards for a fraction of the cost and far fewer upgrade headaches.

</off-topic-diatribe>

Nevertheless, good luck to all. Have patience, be diligent, and it will work out... Really!

Johann

(Edit: curse bulletin board software... Hopefully this time it won't eat my diatribe tags.)

<font size=-1>[ This Message was edited by: blazesboylan on 2004-06-18 21:32 ]</font>

Illegal Nephew · Post by **Illegal Nephew** » Sun Jun 20, 2004 8:08 am

Hi guys,

I really want to end this chit chat, so if you have any real tips for me your welcome.
It seems funny to me that more people have had this installer problem, even for months ago and CW's only advice is to download the allkeys file from their site, they don't bother to take any more action, like updating their installer or something...

Why bother to write an installer in wich you manually can type your keys, but when you do that correctly, you can't install the software?

Greetz Stephan

By the way Johann, I also own pro tools, I can tell you that pro tools works like a clock, always...

blazesboylan · Post by **blazesboylan** » Sun Jun 20, 2004 2:50 pm

By the way Johann, I also own pro tools, I can tell you that pro tools works like a clock, always...

Which "Pro Tools"? The low end stuff is not comparable to CreamWare. No DSPs! Not to mention that the software is crippleware.

Every time Digidesign updates its top end hardware, it's an expensive and time-consuming catastrophe. I don't own any PT gear but I did listen to a lot of complaining from a friend who did the Mix -> HD transition. He wasn't alone, either. Digidesign milked all their customers on that one.

But enough chit chat from me. Good luck resolving your issues,

Johann