Page 6 of 11
Posted: Thu Apr 08, 2004 8:40 am
by cannonball
hi
orange thanks for the new info
seem another balance point of view
hope is true
before easter is now and tomorrow
and saturday
alessandro
Posted: Thu Apr 08, 2004 10:05 am
by Stige
Somehow I just can't stop thinking that this 'no plugins for old users' policy has been made in a last minute. Probably that's why d/l of SFP4 won't be before eastern as they need to re-arrange everything. Also, that would explain why Fortune told us different info earlier and there is misleading info in their web site as well. Now there is just silence. Perhaps it's their way to tell us about the change, via few users who have spoken with creamware.
My purpose is not to fuel the fire or anything like that. Certainly this discussion leads nowhere. But this is just so strange.. I'll continue making my music
<font size=-1>[ This Message was edited by: Stige on 2004-04-08 11:07 ]</font>
Posted: Thu Apr 08, 2004 10:39 am
by cannonball
hi
it's not only so strange
is too much strange
just 2 words here or in their
new website or in their own forum
ah
and i said this not for another
good or bad plugin'
but for their "new restyle"
that seem in old manner
ale
Posted: Thu Apr 08, 2004 11:02 am
by Stige
Wanted to say yet some words to complete: Perhaps we have a right to be a bit upset about all this misinformation, making beautiful dreams and then taking it away. But, I want to think, it's good that there IS an update. All I hope, this update for old users is more than just 3.1c dressed in a new clothes, with empty holes there, where those extra plugins are located for new users. I hope SFP4 really addresses the bugs we have now and perhaps enchances many aspects that would make the SFP4 as the best OS so far. We live in hope
<font size=-1>[ This Message was edited by: Stige on 2004-04-08 12:05 ]</font>
Posted: Thu Apr 08, 2004 11:55 am
by King of Snake
CWA had better get some decent info out soon because they are shooting themselves in the foot with letting rumours run rampant for so long without any official word to either confirm or deny.
Even though Fortune seems to try his best, the information he gave is now countered by people who apparently heard otherwise from CW employees. Confusion like this should be adressed immediately and it's a shame there only silence instead.
Posted: Thu Apr 08, 2004 12:12 pm
by garyb
once again,
1. those of us who have been around for a while already knew what the deal was,nothing has changed from past upgrades.......
2. be thankful for the upgrade,even if you only consider it a bug-fix.most companies making computer software or hardware wouldn't do this much. my nearly five-year-old pulsar1 is STILL supported! how many peices of computer hardware at any price could say that, especially when there is a new product(p2) replacing it?
you go CWA!
thanks for indulging me planetz, as always....
Posted: Thu Apr 08, 2004 1:38 pm
by genoxcide
On 2004-04-08 09:40, cannonball wrote:
[...]
before easter is now and tomorrow
and saturday
[...]
yo... but in germany the friday is a free day... and on saturday i think CW won't work tho... so the DL should be up today or tuesday (monday is also free in germany)...
... also CW told me last week that the SP4.0 will be up within the next 14 days. that means it also could be available after easter...
but i should stop now before everyone gets depressed
cheerz,
GenocidE
Posted: Thu Apr 08, 2004 3:43 pm
by Immanuel
I think it makes much sence, that they do not release V4 before Easter. This week is short - counted in work days. In another thread CaBaMaN wrote this:
"Also the guy from Creamware told me the SFP 4.0 Software is checking the Board(s) and then you have to send them a mail with the "from the installer generated code or something" so you get new KEYS... i hope i understood him right.. . "
So with maybe thousands of emails comming in from users, they will deffinitely need
time. Imagine the whining from people who downloaded the software
and would have to wait ½ a week to get their keys.
I am sorry to say, but whiners are so loud and noisy, that they can realy dammage a companys reputation. Therefor sometimes companies need the adjust their plans in negative direction to satisfy the whiners. Maybe Creamware Audio could have put the update for download already 2 days ago? But then they could only process the keys for maybe 20% of the custommers. Imagine the rage.
Whiners realy do ruin it to themselves in many ways.
Posted: Thu Apr 08, 2004 3:57 pm
by Kenf
Did CWA say which Easter? 2004 or 2005 or .....?
Posted: Thu Apr 08, 2004 4:00 pm
by Immanuel
Posted: Thu Apr 08, 2004 4:42 pm
by astroman
On 2004-04-08 16:43, Immanuel wrote:
...I am sorry to say, but whiners are so loud and noisy, that they can realy dammage a companys reputation. ...
naahhh, it's called Kindergarten
Posted: Thu Apr 08, 2004 5:00 pm
by hubird
On 2004-04-08 16:57, Kenf wrote:
Did CWA say which Easter? 2004 or 2005 or .....?
Posted: Thu Apr 08, 2004 7:28 pm
by powerpulsarian
On 2004-04-08 12:55, King of Snake wrote:
CWA had better get some decent info out soon because they are shooting themselves in the foot with letting rumours run rampant for so long without any official word to either confirm or deny.
Even though Fortune seems to try his best, the information he gave is now countered by people who apparently heard otherwise from CW employees. Confusion like this should be adressed immediately and it's a shame there only silence instead.
This is so true. They are not off to a good start it seems.
Posted: Thu Apr 08, 2004 11:02 pm
by Guest
sounds like they havent learnt a thing since the downfall of CW....
time will tell...but i hope everything turns out ok.
Posted: Thu Apr 08, 2004 11:31 pm
by valis
COME ON.
Nowhere has anyone from Creamware come out and said that we were getting a free ANYTHING. Fortune made some tentative statements about 4.0, but he is an INDEPENDANT contractor working out of his OWN office and completely new to the Creamware platform himself. Here is what he said about getting 'free' devices:
On 2004-04-02 13:08, fortune wrote:
Hi,
today I've talked to Frank & Petar about the subject at Frankfurt Musikmesse. To a certain extend things could be cleared, but due to activities at the booth not in every possible case.
Luna / Luna II will benefit update to 4.0 as SCOPE home
Pulsar (Pulsar I / II) / Pulsar XTC will benefit update to 4.0 as SCOPE project
Power Pulsar like SCOPE SFP will benefit update to 4.0 as SCOPE professional
According to combination of cards You should ask individually if in doubt.
So in most cases you should be able to determine what to expect.
Cheers
Fortune
http://www.planetz.com/forums/viewtopic ... 0&start=80
This was covered in the OT section but my DIETY how could such a vague post be taken and just run with? Soon everyone expects everything for free!
If you look at your current installer for 3.1c, you have several radio buttons up to and INCLUDING Scope SP and Powerpulsar. This simply means that the plugins will be installed, not that you magically get free keys too when you use said radio buttons. When 3.1 came out the bundled plugin pack was improved for new Pulsar2 and Powerpulsar purchasers. A small group of forum users complained that it wasn't fair so the same set of plugins was made available to 'existing customers' as the 'Pro Pack'. Then many of the same people complained that it wasn't fair because they already owned a few of those plugins and wanted to be able to choose other things instead with their 'Pro Pack' purchase.
Fast forward to NOW and we have a very similar situation only for some reason certain people chose to extrapolate on the quoted statement above and took it to mean that they were getting something for FREE.
As for Creamware needing to 'get some decent info out soon', has it occured to you guys that Frank & co. have been at MusikMesse? Perhaps Frank will actually come into the forums here and address these issues. Perhaps we will have to wait until they are ready to release 4.0 on the website. In either case I think Creamware can hardly be blamed for all the misunderstandings and rumors that have abounded here. Fortune is not to blame either, in my opinion. He's done a rather good job of funnelling information back to Creamware (remember the demo contest). Although I'm sure he's doing his best to come up to speed as quickly as possible, I doubt he had full understanding of what you guys were asking about in regards to getting additional plugins with the 4.0 'upgrade'.
Perhaps Creamware will have kindness upon us all and offer the 2 packs at a discounted price for 'existing customers'. Perhaps not. Either way it is not THEY who fanned the flames on these rumors, but certain people still insist on raining derision upon their very name. Ask yourself, who is really to blame? Why bother blaming ANYONE?
'nuf said.
Posted: Fri Apr 09, 2004 2:20 am
by garyb
stop making sense!
Posted: Fri Apr 09, 2004 3:11 am
by valis
Goodness you know you're right?
Join the madness!
(now with convenient e-voting kiosks)
Posted: Fri Apr 09, 2004 4:18 am
by gustav
I can only agree on what valis said about whining people
Patience is a real rare treasure ...
Posted: Fri Apr 09, 2004 5:56 am
by King of Snake
On 2004-04-09 00:31, valis wrote:
COME ON.
Nowhere has anyone from Creamware come out and said that we were getting a free ANYTHING. Fortune made some tentative statements about 4.0, but he is an INDEPENDANT contractor working out of his OWN office and completely new to the Creamware platform himself. Here is what he said about getting 'free' devices:
On 2004-04-02 13:08, fortune wrote:
Hi,
today I've talked to Frank & Petar about the subject at Frankfurt Musikmesse. To a certain extend things could be cleared, but due to activities at the booth not in every possible case.
Luna / Luna II will benefit update to 4.0 as SCOPE home
Pulsar (Pulsar I / II) / Pulsar XTC will benefit update to 4.0 as SCOPE project
Power Pulsar like SCOPE SFP will benefit update to 4.0 as SCOPE professional
According to combination of cards You should ask individually if in doubt.
So in most cases you should be able to determine what to expect.
Cheers
Fortune
http://www.planetz.com/forums/viewtopic ... 0&start=80
This was covered in the OT section but my DIETY how could such a vague post be taken and just run with? Soon everyone expects everything for free!
If you look at your current installer for 3.1c, you have several radio buttons up to and INCLUDING Scope SP and Powerpulsar. This simply means that the plugins will be installed, not that you magically get free keys too when you use said radio buttons. When 3.1 came out the bundled plugin pack was improved for new Pulsar2 and Powerpulsar purchasers. A small group of forum users complained that it wasn't fair so the same set of plugins was made available to 'existing customers' as the 'Pro Pack'. Then many of the same people complained that it wasn't fair because they already owned a few of those plugins and wanted to be able to choose other things instead with their 'Pro Pack' purchase.
Fast forward to NOW and we have a very similar situation only for some reason certain people chose to extrapolate on the quoted statement above and took it to mean that they were getting something for FREE.
As for Creamware needing to 'get some decent info out soon', has it occured to you guys that Frank & co. have been at MusikMesse? Perhaps Frank will actually come into the forums here and address these issues. Perhaps we will have to wait until they are ready to release 4.0 on the website. In either case I think Creamware can hardly be blamed for all the misunderstandings and rumors that have abounded here. Fortune is not to blame either, in my opinion. He's done a rather good job of funnelling information back to Creamware (remember the demo contest). Although I'm sure he's doing his best to come up to speed as quickly as possible, I doubt he had full understanding of what you guys were asking about in regards to getting additional plugins with the 4.0 'upgrade'.
Perhaps Creamware will have kindness upon us all and offer the 2 packs at a discounted price for 'existing customers'. Perhaps not. Either way it is not THEY who fanned the flames on these rumors, but certain people still insist on raining derision upon their very name. Ask yourself, who is really to blame? Why bother blaming ANYONE?
'nuf said.
First let me say for the record that I did not expect to get those plugin packs for free in any case, it was only that post by Fortune that made me doubt. (and he does state he talked to Frank himself so he's it's not like he's making that stuff up). IMO it doesn't take a lot of extrapolation to read into that what people did.
CW created this situation themselves, or rather they allowed it to be created by not being clear with their information. I understand Frank and co. are at Musikmesse but they should have anticipated this surely when they release a new website and upgrade info at the same time, but the info is incomplete. So you have this incomplete info out there on the internet while you are tending your booth for a week (or how long does the Messe last?) and leave customer relations in the hands of a freelancer (no offence Fortune!) who isn't given the proper info either. Of course Fortune is not to blame, and I don't blame people on Z either who read from Fortune's statemetents that they would get plugin packs for free. I don't know if there is any one person to blame and it doesn't really matter anyway. I just think it's a silly situation which could have easily been avoided.
Posted: Fri Apr 09, 2004 6:08 am
by Plato
SIX pages of speculation!!!......I know it's exciting and all, but come on guys.....seems like we're getting a little carried away here